Senior AI Banking Product Manager - Core Banking Innovation

FIS Management Services; Jacksonville (FL); On-site; USD 126,000 - 214,000; Full time

Benefits offered by this job

Impact in fintech

Career growth

Learning & development

Inclusive environment

Community outreach

Job summary

FIS is seeking a Horizon Product Manager to define how AI-powered agents are integrated into core banking workflows, enabling autonomous task execution, decision support, and client servicing, with executive visibility across teams.

You will drive the product vision, roadmap and releases, translate business problems into epics, coordinate with AI engineering, compliance, operations and partners, and present capabilities to clients and executives. Travel up to 20% may be required.

Qualifications

• 5+ years of banking experience or related banking software development experience.
• 5+ years of product management experience, ideally in financial services or fintech.
• Knowledge of core banking processing and cross-application processing.
• Technical aptitude to define requirements for system-level modifications.
• Experience with Agile development processes.
• Understanding of AI product design principles, including grounding, tool orchestration, human oversight, agent autonomy, and responsible AI practices.
• Familiarity with AI evaluation concepts, including reliability, consistency, safety, and performance measurement for AI-powered experiences.
• Ability to communicate AI capabilities, limitations, risks, and tradeoffs effectively to technical, business, executive, and client audiences.

Responsibilities

• Define and articulate the product vision, strategy, and roadmap for core Agentic AI initiative ensuring alignment with FIS's business objectives and client needs.
• Prepare and present product plans, identifying risks, opportunities, and revenue growth strategies.
• Monitor market trends, competitor offerings, and regulatory changes to drive product innovation and identify opportunities for growth.
• Oversee product launches, enhancements, and releases to market, ensuring high-quality delivery and client satisfaction.
• Convert business problems into requirements and acceptance criteria in epics for development teams.
• Manages project inventory during the budget planning process, interlocks with companion partners, and prioritizes work as needed to deliver against the annual plan.
• Develops and maintains product roadmap content, drives timely delivery, and communicates business rationale for roadmap updates.
• Partners closely with development teams to evaluate enhancement requests for strategic value and align resources to high‑priority initiatives.
• Engages and interacts with clients during feedback sessions, focus groups, user groups and requirements gathering sessions.
• Presents product capabilities and industry thought leadership to external audiences via webinars and client conferences.
• Responsible for commercialization of new products and services.
• Coordinates and facilitates pilot initiatives, acting as the primary client contact, securing pilot agreements, and tracking progress.
• Acts as an escalation point for client issues requiring product change or resolution.
• May require up to 20% travel.

Skills

Banking experience

Product management

Core banking processing

Technical aptitude

Agile development

AI product design

AI evaluation concepts

Communication of AI capabilities

Job description

FIS is seeking a Horizon Product Manager to define how AI-powered agents are integrated into core banking workflows, enabling autonomous task execution, decision support, and client servicing, with executive visibility across teams.

You will drive the product vision, roadmap and releases, translate business problems into epics, coordinate with AI engineering, compliance, operations and partners, and present capabilities to clients and executives. Travel up to 20% may be required.