Senior AI BA/PO

Experis Technology Group; St. Louis (MO); Sur place; USD 110 000 - 170 000; Plein temps

Résumé du poste

Experis is seeking a Salesforce Business Analyst/Product Owner to help stand up AI capabilities on the Salesforce platform in St. Louis. The role focuses on hands-on AI experience, governance, and stakeholder collaboration, with on-site work four days a week.

Responsibilities include designing, testing, and validating AI solutions, defining access personas, and building the necessary technical structure. Salesforce knowledge is a strong plus for success in this role.

Qualifications

• Hands-on experience with AI solutions – testing and validating outputs, quality checks and stakeholder validation.
• Familiarity with an LLM-plus-agent stack (e.g. Claude, Bedrock) is a strong plus.
• Business/systems analysis – requirements gathering, documentation, solution design, stakeholder management.
• Salesforce platform experience is beneficial – objects, permissions, configuration and automation.

Responsabilités

• Project manage the design, development, and implementation of AI capabilities and Salesforce enhancements.
• Act as a subject‑matter expert on AI implementation and Salesforce practices.
• Test and validate AI outputs to ensure accuracy and prevent hallucinations before launch.
• Gather and document requirements across stakeholder groups to define access personas and automation.
• Design and build the technical structure needed to deliver new capabilities.
• Define governance and platform health metrics to validate functionality post‑launch.

Connaissances

Hands-on AI experience

LLM-plus-agent stack

Business analysis

Salesforce platform experience

Self-starter

Communication

Outils

Claude

Amazon Bedrock

Description du poste

Salesforce Business Analyst/Product Owner – AI & Platform Enablement Open-ended Contract (potential for FTE) | St. Louis, MO (onsite 4 days/week)

Role on the Salesforce Product Owner team supporting the Spectrum Business sales organization. This person will help stand up the team's first AI capabilities – partnering with stakeholders to design, build, test, and validate AI solutions on the Salesforce platform, starting with a knowledge-management assistant and expanding toward agentic automation. The priority for this role is hands‑on AI experience. Salesforce platform knowledge is a strong plus, and someone who brings both is the ideal fit.

What you'll do

• Project manage the design, development, and implementation of AI capabilities and Salesforce platform enhancements
• Act as a subject‑matter expert on AI implementation (and Salesforce where applicable), advising stakeholders on best practices and solution design
• Partner with stakeholders to test and validate AI outputs – confirming responses are accurate, catching hallucinations, and preventing co‑mingled or incorrect answers before launch
• Gather and document requirements across stakeholder groups to define access personas, platform enhancements, and automation for Opportunity, Contacts, and related Salesforce objects
• Design and build the technical structure needed to deliver these new capabilities
• Define and implement platform health metrics and monitoring to validate new functionality performs as designed post‑launch
• Develop governance documentation to sustain the access framework, enhancements, and automation going forward

What we're looking for

• Hands‑on experience with AI solutions – testing and validating LLM/chatbot outputs, prompt and response quality, hallucination checks, and stakeholder validation
• Familiarity with an LLM‑plus‑agent stack (e.g. Claude, Amazon Bedrock) is a strong plus
• Business/systems analysis experience – requirements gathering, documentation, solution design, and stakeholder management
• Salesforce platform experience a strong bonus – access personas, permissions, Opportunity/Contacts objects, configuration and automation
• A true self‑starter who can dive in and work with minimal oversight – someone who knows when and how to ask questions, isn't afraid to say "I don't know yet, let me figure it out," and uses available resources to get there
• Strong collaboration and communication skills – comfortable working directly with stakeholders and a St.Louis‑based core team

Details

• Type: Contract – open-ended with expected continuation and potential to convert
• Location: St.Louis, MO – onsite 4 days per week (non-negotiable; core team, stakeholders, and support all sit on-site)

About ManpowerGroup, Parent Company of: Manpower, Experis and Talent Solutions Experis® is a global leader in technology services and part of the ManpowerGroup® (NYSE: MAN) family of brands. We connect skilled technology professionals with meaningful opportunities where they can grow their careers, expand their expertise and make a real impact. Guided by the belief that it takes Human Ingenuity to unlock the true potential of technology, Experis helps people gain experience with leading organizations, build sought‑after skills and take the next step toward a brighter future. Backed by ManpowerGroup's 75+ years of workforce expertise and global reach across more than 70 countries and territories, Experis brings the scale, insight and opportunity to help people and businesses thrive. ManpowerGroup is consistently recognized for its commitment to inclusion, ethics and responsible business, including being named one of the World's Most Ethical Companies. Learn more at Experis.com.