Specialized Salesforce Business Analyst

KellyMitchell Group; St. Louis (MO); Híbrido; USD 62.000 - 90.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

ESOP

401K offered

Descripción de la vacante

KellyMitchell is seeking a Specialized Salesforce Business Analyst to join our client’s hybrid team in St. Louis, MO. The role centers on leading complex requirements gathering and translating needs into well-crafted Agile user stories for Salesforce and AI-driven initiatives.

You will collaborate with Product Owners, Engineering, and enterprise leaders across the SDLC to validate processes and drive informed decisions, ensuring trustworthy outputs and robust data governance.

Formación

• 7+ years of Business Systems Analysis bridging the gap between business stakeholders and technical engineering teams.
• Deep functional experience with the Salesforce platform.
• Proven track record of independently leading stakeholder meetings, challenging assumptions, and driving complex requirement discussions.
• Strong experience documenting business processes, complex workflows, and detailed functional specifications in Agile environments.
• Demonstrated ability to rapidly learn complex business domains and support enterprise solution validation and testing.
• Exceptional communication, facilitation, and senior stakeholder management skills.

Responsabilidades

• Lead complex requirements gathering sessions with cross-functional business stakeholders to support enterprise AI and Salesforce transformation efforts.
• Analyze existing business processes and translate business needs into detailed functional requirements and Agile user stories.
• Partner closely with Product Owners, Engineering teams, and enterprise business leaders throughout the SDLC to evaluate solutions and drive decision‑making.
• Validate business processes and data governance to ensure AI Knowledge Management solutions produce accurate, trustworthy, and hallucination‑free outputs.
• Support the rollout and enhancement of Salesforce initiatives alongside AI‑powered agentic workflows and future‑state headless architecture.
• Coordinate solution testing, document defects, and verify system functionality to ensure alignment with core business objectives.

Conocimientos

Salesforce platform

Business systems analysis

Stakeholder management

Agile requirements

Requirements gathering

Communication

Herramientas

Salesforce Agentforce

Descripción del empleo

Our client, a leading telecommunications and technology provider, is seeking a Specialized Salesforce Business Analyst to join their team!

• Contract type and duration: Contract (6-12+ months)
• Work location: St. Louis, MO
• Hybrid – 4 days onsite per week; 1 flexible work-from-home day

This position is W-2 only. We do not work with third-party firms or C2C arrangements for this role.

Core Responsibilities

• Lead complex requirements gathering sessions with cross-functional business stakeholders to support enterprise AI and Salesforce transformation efforts
• Analyze existing business processes and translate business needs into detailed functional requirements and Agile user stories
• Partner closely with Product Owners, Engineering teams, and enterprise business leaders throughout the SDLC to evaluate solutions and drive decision‑making
• Validate business processes and data governance to ensure AI Knowledge Management solutions produce accurate, trustworthy, and hallucination‑free outputs
• Support the rollout and enhancement of Salesforce initiatives alongside AI‑powered agentic workflows and future‑state headless architecture
• Coordinate solution testing, document defects, and verify system functionality to ensure alignment with core business objectives

Required Skills/Experience (Must-Haves)

• 7+ years of Business Systems Analysis experience bridging the gap between business stakeholders and technical engineering teams
• Deep functional experience with the Salesforce platform
• Proven track record of independently leading stakeholder meetings, challenging assumptions, and driving complex requirement discussions
• Strong experience documenting business processes, complex workflows, and detailed functional specifications in Agile environments
• Demonstrated ability to rapidly learn complex business domains and support enterprise solution validation and testing
• Exceptional communication, facilitation, and senior stakeholder management skills

Preferred Skills/Experience (Nice-to-Haves)

• Direct experience with AI-enabled products, Generative AI initiatives, AI copilots, or knowledge management platforms
• Hands‑on experience or exposure to Salesforce Agentforce
• Familiarity with AI governance, prompt engineering, or Retrieval‑Augmented Generation (RAG) models
• Exposure to headless architecture, composable application design, or modern enterprise platform integrations
• Domain knowledge in Enterprise Sales Operations (products, pricing, promotions, and approval workflows)
• Dynamic and assertive communicator who comfortably leads discussions and influences senior stakeholders rather than acting as a passive scribe
• Naturally curious problem‑solver with a strong technical aptitude for emerging AI tools and agentic workflows
• Strategic thinker with an enterprise architecture mindset capable of connecting business processes to modern technology solutions
• Detail‑oriented professional who balances speed, data integrity, and solution accuracy in a fast‑paced environment
• Location: St. Louis, MO
• Onsite, Hybrid or Remote: Hybrid (4 days onsite / 1 day remote)
• Pay Range: The approximate pay range for this position is between $45.00 and $65.00. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.
• Employee‑Owned Profit Sharing (ESOP)
• 401K offered

About KellyMitchell

At KellyMitchell, our culture is world class. We’re movers and shakers! We don’t mind a bit of friendly competition, and we reward hard work with unlimited potential for growth. This is an exciting opportunity to join a company known for innovative solutions and unsurpassed customer service. We're passionate about helping companies solve their biggest IT staffing & project solutions challenges. As an employee‑owned, women‑led organization serving Fortune 500 companies nationwide, we deliver expert service at a moment's notice.

Marketing Disclosure

By applying for this job, you agree to receive calls, AI‑generated calls, text messages, or emails from KellyMitchell and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https://www.careers.kellymitchell.com/privacy-policy.