Specialized Business Analyst - AI Enablement & Salesforce

KellyMitchell Group; St. Louis (MO); Hybrid; USD 76,000 - 90,000; Part time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

ESOP

401K

Job summary

KellyMitchell Group is seeking a Specialized Salesforce Business Analyst for a 6-12+ month contract in Saint Louis, MO. The role is hybrid (4 days onsite, 1 day remote) and focuses on leading enterprise Salesforce transformation efforts with AI-enabled workflows.

You will gather requirements, translate them into functional specs and Agile user stories, validate processes and data governance, and collaborate with Product Owners, Engineering, and business leaders throughout the SDLC.

Qualifications

• 7+ years of Business Systems Analysis bridging business and engineering teams.
• Deep functional experience with the Salesforce platform.
• Proven track record leading stakeholder meetings and driving complex discussions.
• Experience documenting business processes, workflows, and functional specs in Agile environments.
• Ability to learn new business domains quickly and support validation and testing.
• Excellent communication, facilitation, and senior stakeholder management skills.

Responsibilities

• Lead complex requirements gathering sessions with cross-functional stakeholders for Salesforce transformation and AI initiatives.
• Translate business needs into detailed functional requirements and Agile user stories.
• Partner with Product Owners, Engineering, and enterprise leaders throughout the SDLC.
• Validate processes and data governance to ensure accurate, trustworthy AI outputs.
• Support rollout of Salesforce initiatives alongside AI-powered workflows and headless architecture.
• Coordinate testing, document defects, and verify system functionality against business objectives.

Skills

Salesforce

Business analysis

Stakeholder management

Agile

Requirements gathering

AI knowledge

Communication

Tools

Salesforce Agentforce

Job description

Job Summary

Our client, a leading telecommunications and technology provider, is seeking a Specialized Salesforce Business Analyst to join their team!

Contract Details

• Contract type and duration: Contract (6-12+ months)
• Work location: St. Louis, MO
• Hybrid - 4 days onsite per week; 1 flexible work-from-home day
• This position is W-2 only. We do not work with third-party firms or C2C arrangements for this role.

Core Responsibilities

• Lead complex requirements gathering sessions with cross-functional business stakeholders to support enterprise AI and Salesforce transformation efforts
• Analyze existing business processes and translate business needs into detailed functional requirements and Agile user stories
• Partner closely with Product Owners, Engineering teams, and enterprise business leaders throughout the SDLC to evaluate solutions and drive decision-making
• Validate business processes and data governance to ensure AI Knowledge Management solutions produce accurate, trustworthy, and hallucination-free outputs
• Support the rollout and enhancement of Salesforce initiatives alongside AI-powered agentic workflows and future-state headless architecture
• Coordinate solution testing, document defects, and verify system functionality to ensure alignment with core business objectives

Required Skills/Experience (Must-Haves)

• 7+ years of Business Systems Analysis experience bridging the gap between business stakeholders and technical engineering teams
• Deep functional experience with the Salesforce platform
• Proven track record of independently leading stakeholder meetings, challenging assumptions, and driving complex requirement discussions
• Strong experience documenting business processes, complex workflows, and detailed functional specifications in Agile environments
• Demonstrated ability to rapidly learn complex business domains and support enterprise solution validation and testing
• Exceptional communication, facilitation, and senior stakeholder management skills

Preferred Skills/Experience (Nice-to-Haves)

• Direct experience with AI-enabled products, Generative AI initiatives, AI copilots, or knowledge management platforms
• Hands-on experience or exposure to Salesforce Agentforce
• Familiarity with AI governance, prompt engineering, or Retrieval-Augmented Generation (RAG) models
• Exposure to headless architecture, composable application design, or modern enterprise platform integrations
• Domain knowledge in Enterprise Sales Operations (products, pricing, promotions, and approval workflows)

Key Competencies & Behaviors

• Dynamic and assertive communicator who comfortably leads discussions and influences senior stakeholders rather than acting as a passive scribe
• Naturally curious problem-solver with a strong technical aptitude for emerging AI tools and agentic workflows
• Strategic thinker with an enterprise architecture mindset capable of connecting business processes to modern technology solutions
• Detail-oriented professional who balances speed, data integrity, and solution accuracy in a fast-paced environment

Work Environment Location

St. Louis, MO Onsite, Hybrid or Remote: Hybrid (4 days onsite / 1 day remote)

Compensation & Benefits

Pay Range: The approximate pay range for this position is between $55.00 and $65.00. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.

• Medical, Dental, & Vision Insurance Plans
• Employee-Owned Profit Sharing (ESOP)
• 401K offered

About KellyMitchell

At KellyMitchell, our culture is world class. We're movers and shakers! We don't mind a bit of friendly competition, and we reward hard work with unlimited potential for growth. This is an exciting opportunity to join a company known for innovative solutions and unsurpassed customer service. We're passionate about helping companies solve their biggest IT staffing & project solutions challenges. As an employee-owned, women-led organization serving Fortune 500 companies nationwide, we deliver expert service at a moment's notice.