Senior AI Agent Operations Lead - Automation & Workflows

Valerie Health; San Francisco (CA); On-site; USD 110,000 - 170,000; Full time

Benefits offered by this job

SF Office lunch reimbursement

Competitive compensation + equity

Job summary

Valerie Health, an AI-native startup in San Francisco, seeks a Senior Agent Operations Associate to translate evolving AI models into reliable healthcare workflows at scale. You will own problems end-to-end, from understanding customer workflows to diagnosing production issues and guiding automation with Customer Strategy, Operations, and Engineering.

In this high-learning, high-ownership role, you will engage directly with customers during workflow discovery, launches, and production

Qualifications

• 2–4 years of experience in consulting, analytics, operations, or technical implementation.
• Ability to translate complex customer workflows into reliable automated processes.
• Experience with or ability to learn tools such as SQL, logs, APIs, integrations, and agent configuration.
• Strong communication across customers, operators, and engineers; ability to bring structure to ambiguity.

Responsibilities

• Lead build workstream for document-agent implementations, from design to testing and launch readiness.
• Translate customer processes into automated workflows, including intake, interpretation, routing, actions, and human-in-the-loop paths.
• Own production performance: build reporting, diagnose workflow performance, prioritize improvements.
• Increase automation by identifying manual steps and deploying improvements that preserve quality and trust.
• Build repeatable operating mechanisms and configurations to scale the Agent Operations team.

Skills

Analytical skills

Ownership

Operational experience

Technical instincts

Tools

SQL

APIs

Logs

Integrations

Agent configuration

Job description

Valerie Health, an AI-native startup in San Francisco, seeks a Senior Agent Operations Associate to translate evolving AI models into reliable healthcare workflows at scale. You will own problems end-to-end, from understanding customer workflows to diagnosing production issues and guiding automation with Customer Strategy, Operations, and Engineering.

In this high-learning, high-ownership role, you will engage directly with customers during workflow discovery, launches, and production