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ServiceNow is seeking a Solution Consultant to partner with Sales and help enterprise customers address complex security, identity, access, asset visibility, exposure management, and risk challenges. You will translate technical capabilities into measurable business outcomes and lead technical discovery, solution design and customer validation.
You will deliver virtual and in-person demos, support proof-of-value engagements, and build trusted-advisor relationships with customers and Sales
The ideal candidate has strong cybersecurity knowledge, practical enterprise networking experience, strong communication skills, and a proven ability to support complex enterprise sales cyclesBS degree in Computer Science, MIS, Cybersecurity, or equivalent experienceFamiliarity with capturing network traffic via SPAN ports, port mirroring, TAPs, packet capture brokers, NetFlow, and network telemetryRequired strong working knowledge of enterprise networking concepts, including routing, switching, VLANs, subnetting, firewalls, DNS, NAT, and network segmentationStrong presentation, storytelling, and executive communication skillsAbility to understand and explain how security platforms integrate with customer network environments to collect data, provide visibility, and support technical validation during demos, POVs, and POCs5+ years of customer-facing technical, pre-sales, or customer support experienceDemonstrated track record of contributing to technical wins, deal progression, and successful customer outcomesStrong understanding of cybersecurity concepts, identity and access, governance and risk, and security operations5+ years of experience in Solution Consulting, Sales Engineering, Pre-Sales Engineering, Solutions Architecture, or a related technical roleExperience supporting complex cybersecurity, SaaS, or enterprise platform sales cycles with enterprise customersAbility to engage effectively with technical practitioners, business stakeholders, and executive buyersHands-on experience with IAM or IGA solutionsBackground in Security Operations or Security EngineeringExperience with asset discovery across IoT, OT, or IoMT environmentsExposure to vulnerability management or risk-based vulnerability programsSecurity, cloud, or relevant technical certifications preferredLinux or Python scripting experience