Senior Advisory Solution Consultant (Federal, Armis/Veza)

ServiceNow; Town of Vienna (WI); Hybrid; USD 140,000 - 190,000; Full time

Benefits offered by this job

Generous family leave

Matched donations

Annual learning stipends

Flexible PTO

Competitive retirement plan

Paid volunteer time

Job summary

ServiceNow is seeking an Advisory Solution Consultant for our Federal defense team. You will be the technical expert and trusted advisor on strategic ServiceNow Security engagements, supporting DoD and Federal System Integrator prospects to demonstrate value and operational impact.

Lead technical discovery, deliver tailored product demonstrations, and guide complex opportunities from qualification to close, providing technical credibility at every milestone while collaborating with sales and

Qualifications

• Excellent communication skills, written and verbal, to build credibility with federal customers.
• Exposure to AI and machine learning in a security context, AI-driven detection and analytics.
• Technical depth in Linux, virtualization, cloud platforms, and Python scripting.
• Ownership mindset; comfortable taking full responsibility for deal success in federal sales cycles.
• 5+ years of pre-sales solution consulting or related cybersecurity/IT ops experience.
• Background in IT/IoT/OT security, critical infrastructure, or utility networks.
• Knowledge of CMMC, FedRAMP, NIST, STIG, CSfC, or other federal compliance frameworks.

Responsibilities

• Be the technical expert and trusted advisor on ServiceNow Security engagements for Federal defense teams.
• Support DoD and Federal System Integrator prospects in demonstrating value of ServiceNow Security solutions.
• Lead technical discovery and map security solutions to customer outcomes; tailor product demos and deep dives.
• Guide deals from discovery through value proof, highlighting AI-driven visibility and security posture improvements.
• Deliver live PoV engagements in federal environments from data collection to analytics validation.
• Partner with Sales to navigate complex opportunities with technical credibility and strategic positioning.

Skills

Excellent communication

AI/ML security context

Security domain knowledge

Federal sales cycle leadership

IT/IoT/OT security background

CMMC/NIST/FedRAMP knowledge

Travel

Education

BS degree in Computer Science, MIS, or equivalent

Tools

Python scripting

Cloud platforms (AWS/Azure/GCP)

Job description

• As an Advisory Solution Consultant on our Federal defense team, you’ll be the technical expert and trusted advisor on strategic ServiceNow Security (Armis, Veza, Risk) engagements
• You’ll support Department of Defense and Federal System Integrator prospects in uncovering the value and demonstrating operational impact of ServiceNow Security solutions
• Working hand-in-hand with our sales team, you’ll guide deals from discovery through proof of value, positioning AI-powered visibility and security posture improvements that turn operational challenges into mission advantage
• Lead technical discovery to understand Federal customers’ security challenges, compliance mandates, and existing asset landscapes, then map ServiceNow Security solutions to customer outcomes
• Deliver compelling, tailored product demonstrations and technical deep dives that show prospects exactly how our AI-driven solutions deliver actionable visibility into IT/IoT/OT networks, managed IT, cloud infrastructure, and cross-domain security
• Design, deploy, and manage proof-of-value engagements in live federal environments, from initial data collection through analytics validation, measuring tangible security posture improvements and operational wins
• Partner with your Sales counterpart to guide complex opportunities from qualification through close, providing technical credibility and strategic positioning at every milestone
• Support high-impact marketing and sales activities including trade shows, executive briefings, customer webinars, and industry events, representing ServiceNow as a technical authority on Federal security modernization
• Provide feedback to product management on federal customer requirements, compliance gaps, and market differentiation opportunities that can drive product enhancements
• Share battle-tested technical assets, use cases, and best practices with the broader Solution Consulting team, raising the collective quality and efficiency of every engagement
• Stay current on competitive positioning, federal IT security trends, intelligence community emerging threats, and new Armis and Veza capabilities

Benefits

• Generous family leave
• Matched donations
• Annual learning stipends
• Flexible PTO
• Competitive retirement plan
• Paid volunteer time- Direct experience selling to or supporting Federal, DoD, or Federal System Integrator customers

• Excellent communication skills, written and verbal, with the ability to build credibility quickly with federal customers and internal stakeholders
• Exposure to AI and machine learning in a security context, AI-driven detection and analytics, agentic automation, or securing and governing AI systems and agents
• Technical depth in Linux, virtualization, cloud platforms (AWS/Azure/GCP), and utility scripting (Python)
• Ownership mindset: comfortable taking full responsibility for deal success and navigating ambiguity in federal sales cycles
• 5+ years of pre-sales solution consulting, sales engineering, or solutions architecture experience, ideally in cybersecurity, network security, or IT operations
• Background in IT/IoT/OT security, industrial control systems, critical infrastructure, or utility networks
• Strong understanding of network architecture, IT/IoT/OT environments, cloud infrastructure, and endpoint security landscapes
• Ability to learn and articulate complex technical concepts, translating them into business impact for C-suite and technical audiences alike
• Demonstrated expertise with enterprise cybersecurity solutions, vulnerability management, detection and response, cloud security platforms, agentless security solutions, network traffic analysis, or behavioral threat detection
• Knowledge of CMMC, FedRAMP, NIST, STIG, CSfC, or other federal compliance and security frameworks
• BS degree in Computer Science, MIS, or equivalent experience required
• Travel: