Senior Advisory Services Lead - AI & PMO (Remote)

Optum; Eden Prairie (MN); Hybrid; USD 113,000 - 193,000; Full time

Job summary

Optum Advisory - Enterprise Delivery Services is seeking a senior Advisory Services Manager to lead client engagements, establish PMO frameworks, and advance AI-enabled delivery across health-care programs. The role is remote within the U.S. with some travel and optional in-person requirements in certain markets.

You will guide cross-functional teams, manage risk and budgets, and drive scalable AI-driven solutions while maintaining executive communications and client relationships.

Qualifications

• 7+ years of complex enterprise program management experience.
• 7+ years of experience with MS Project or similar project management software.
• 6+ years of experience leading large-scale consulting engagements or large internal healthcare projects / programs in a client facing role.
• 6+ years of experience working in an Agile environment.
• 3+ years of experience with a nationally recognized consulting firm or a healthcare payer or provider system.
• 1+ year experience with CA Agile, Rally, JIRA or similar application.
• 1+ year experience presenting to senior executive level audiences.
• Experience using AI-enabled tools (e.g., generative AI, automation tools, or advanced analytics platforms) to enhance productivity and deliverables.
• Based in greater Minneapolis, MN OR ability to relocate at own expense to Minnesota OR ability to travel up to 25%

Responsibilities

• Collaborate with business and technology teams to identify issues, establish objectives, develop recommendations, and implement solutions for our clients
• Define, establish, and deploy PMO frameworks, standards, and best practices, leveraging advanced project management tools and artifacts
• Drive scalable use of AI-enabled tools to support and accelerate consulting delivery activities while improving efficiency and outcomes
• Advise clients on practical applications of AI to enhance business processes, digital products, and operational performance
• Monitor, manage, and document project milestones, deliverables, and outcomes throughout the project lifecycle
• Develop, communicate, and execute comprehensive project risk and issue management plans, including mitigation and escalation strategies
• Determine funding needs, staffing requirements, allotment of resources to various phases of projects and lead others in the organization to make meaningful process improvements
• Effectively build and maintain relationships with internal and external clients
• Facilitate status updates and review of programs to client senior leadership team and/or project sponsor
• Provide work stream/project oversight, manage and track issue resolution, and make key decisions for the project with the project sponsor
• Provide clear communications (oral and written) and share knowledge at all levels of the organization
• Provide coaching and mentoring of project team with the goal of developing and retaining talent within the organization
• Drive outcomes without direct authority, engaging team members in a cross-functional environment
• Provide leadership in the management and development of enterprise products and capabilities
• Ensure that the engagement performs consistent with expected client value and internal financial targets

Skills

Enterprise PM

Agile delivery

Stakeholder mgmt

AI tooling guidance

Leadership

Client mgmt

Tools

MS Project

JIRA

Rally

CA Agile

Job description

Optum Advisory - Enterprise Delivery Services is seeking a senior Advisory Services Manager to lead client engagements, establish PMO frameworks, and advance AI-enabled delivery across health-care programs. The role is remote within the U.S. with some travel and optional in-person requirements in certain markets.

You will guide cross-functional teams, manage risk and budgets, and drive scalable AI-driven solutions while maintaining executive communications and client relationships.