Senior Advisory Engineer: Refinery Planning & Optimization

Aspen Technology, Inc.; Houston (TX); On-site; USD 140,000 - 190,000; Full time

Job summary

Aspen Technology, Inc. in Houston seeks an Advisory Technical Support Engineer for our Supply Chain team, focusing on advanced production planning, scheduling, blending and optimization. You bring a strong background in chemical engineering and experience with optimization techniques.

You will troubleshoot complex issues, deliver advanced training, and collaborate across functions to grow product usage. Travel up to 25% is expected, with occasional international assignments.

Qualifications

• Bachelor's or master's degree in engineering.
• 12+ years of relevant experience preferred.
• Strong understanding of Chemical Engineering principles.
• Experience with AspenTech Supply chain software is a plus.
• Willingness to travel up to 25%, sometimes internationally.

Responsibilities

• Provide loyalty-inspiring customer service and drive user engagement.
• Troubleshoot and resolve complex technical problems reported by customers.
• Escalate issues and coordinate resolution across functions.
• Deliver intermediate/advanced level training to customers.
• Develop and maintain training materials for new releases.

Skills

Chemical engineering

Communication skills

Travel willingness

Education

Engineering degree (Bachelor's or Master's)

Tools

AspenTech PIMS & Scheduling tools

Job description

Aspen Technology, Inc. in Houston seeks an Advisory Technical Support Engineer for our Supply Chain team, focusing on advanced production planning, scheduling, blending and optimization. You bring a strong background in chemical engineering and experience with optimization techniques.

You will troubleshoot complex issues, deliver advanced training, and collaborate across functions to grow product usage. Travel up to 25% is expected, with occasional international assignments.