Senior Advisor Operational Excellence, Day Shift, Support Center

adventisthealthcare; Gaithersburg (MD); On-site; USD 96,000 - 146,000; Full time

Job summary

Adventist HealthCare in Gaithersburg, MD seeks a Senior Operational Excellence Consultant to lead Lean Six Sigma initiatives across the system. You will guide improvement teams, deploy rapid improvement events, and develop KPI-driven analytics to track performance.

The role requires a Black Belt, a master's degree in a relevant field, 5+ years of Lean Six Sigma experience in healthcare, and strong leadership.

Qualifications

• Master's degree in Healthcare Administration or related field.
• Lean Six Sigma Black Belt required.
• 5+ years Lean Six Sigma and project experience in healthcare.
• 3+ years as Operational Excellence Advisor with AHC.
• Experience training Lean Six Sigma methodologies.
• Advanced data analysis skills and data presentation.

Responsibilities

• Facilitates improvement teams through project life cycle.
• Execute on Rapid Improvement events.
• Develop analytics and KPI strategy for projects.
• Communicate progress to sponsors and leaders.
• Coach Quality Advisors and leadership on Lean methods.
• Lead cross-functional process improvement initiatives.

Skills

Lean Six Sigma Black Belt

Leadership

Project management

Data analysis

Change agent

Education

Master's degree in Healthcare Administration or related field

Tools

Minitab

Excel

PowerPoint

Word

Job description

Support Center

Adventist Healthcare seeks to hire an experienced Senior Operational Excellence Consultant who will embrace our mission to extend God's care through the ministry of physical, mental and spiritual healing.

As a Senior Operational Excellence Consultant you will:

• Facilitates improvement teams through the life cycle of a project. The Senior Advisor is the subject matter expert on improvement methodologies and imparts knowledge of improvement processes to project teams. Assists the team leader in identifying barriers to implementing improvement plans and developing strategies to overcome these barriers.
• Execute on Rapid Improvement events
• Develops the analytic and measurement strategy for all projects undertaken, including development of key performance indicators, identification of data sources and collection of baseline data.
• Communicates regularly with team leader, members and executive sponsors about team progress toward goal achievement, critical factors and obstacles.
• Rapidly identifies, problem-solves and communicates to the Director of Operational Excellence any issues that are interfering with project deadlines or project scope.
• Engages in special projects targeted at achieving key strategic goals at the request of senior leadership.
• Builds and maintains strong strategic relationships with pillar and entity leads assuming the role of a critical business partner utilizing LSS in solving business issues and aligning improvement efforts with strategic priorities.
• Assesses need for and provides just in time coaching for Quality Advisors, leadership, and teams.
• Assesses process management maturity and moves teams forward toward managing by process for excellence.
• Identifies areas for alignment and collaboration across the system and brings teams together
• Participates as instructor for Lean Six Sigma training program including white, yellow, green, and black belt content.
• Provides input on curriculum content and presentation opportunities for improvement
• Conducts formal process improvement training forums as requested to support organizational development.
• Participates in the orientation and training of new Operational Excellence team members and Quality Advisors.

Qualifications include:

• Master's degree in Healthcare Administration, Health Systems, Public Health, Nursing, Industrial Engineering, Business Administration, or a relevant field required
• Lean Six Sigma Black Belt required
• A minimum of 5 years of Lean Six Sigma and project experience and 2 years progressive leadership experience in a healthcare setting is required
• A minimum of 3 years experience serving as an Operational Excellence Advisor with AHC
• Experience training and teaching lean six sigma mythologies required
• Proven ability to acts as a leadership change agent & constructively challenge current thinking/resistance
• Minimum of five years in a Lean Six Sigma transformation and/ or Baldrige working environment required
• Internal consulting experience supporting multi entity health systems preferred.
• Demonstrated experience managing complex cross-functional projects
• Ability to monitor, analyze and present performance data and design and implement process related action plans to improve performance or adherence to standards or regulations
• Advanced experience with Design for Six Sigma, DMADV, DMAIC, and Quick Wins required.
• Proven experience facilitating Value Stream Mapping, Kaizen, Process Mapping, 5S workshops, and Root Cause Analysis sessions required
• Experience teaching healthcare Lean Six Sigma principles required
• Must have advanced leadership skills with demonstrated ability to successfully serve as a coach and mentor to Black Belts and Green Belts
• Advanced level competency in Microsoft Word, Excel, and PowerPoint required
• Experience utilizing statistical analysis software such as Minitab required
• Experience with the Malcolm Baldrige framework in a healthcare setting required. Baldrige Examiner training preferred

Work Schedule:

• Employment Type: Full-time
• Hours per Week: 40 hrs/week
• Typical Daily Schedule: 8am-5pm
• Shift Type: Day
• Holiday Requirements: Follow company holiday schedule

Pay Range:

$96,058.56 - $145,995.20 If the salary range is listed as $0 or if the position is Per Diem (with a fixed rate), salary discussions will take place during the screening process.

At Adventist HealthCare our job is to care for you. We do this by offering: Work life balance through nonrotating shifts Recognition and rewards for professional expertise Free Employee parking Medical, Prescription, Dental, and Vision coverage for employees and their eligible dependents effective on your date of hire Employer-paid Short & Long-Term Disability, Basic Life Insu

Under the Fair Labor Standards Act (FLSA), this position is classified as: United States of America (Exempt)