Senior Advisor Operational Excellence, Day Shift, Support Center

Adventist HealthCare; United States; On-site; USD 96,000 - 146,000; Full time

Benefits offered by this job

Free Employee parking

Medical, Prescription, Dental, Vision

Paid Time Off

Employer retirement contribution and 3

Tuition Reimbursement

Employee Assistance Program (EAP)

Job summary

Adventist HealthCare seeks an experienced Senior Operational Excellence Consultant to lead and implement Lean Six Sigma initiatives across the organization, driving patient and operational outcomes. The role champions data-driven decision making, coachable leadership, and cross-functional collaboration to achieve strategic goals.

The position requires a Master’s degree in a healthcare-related field and a Black Belt with at least five years of Lean Six Sigma experience within healthcare settings.

Qualifications

• Master’s degree in a healthcare related field or MBA preferred.
• Black Belt certification required with hands-on experience.
• Minimum 5 years in Lean Six Sigma and project leadership in healthcare.

Responsibilities

• Facilitates improvement teams through project lifecycles and serves as LSS SME.
• Executes Rapid Improvement events to drive value.
• Develops analytics and KPIs, identifies data sources and baseline metrics.
• Communicates progress to sponsors, addressing obstacles.
• Identifies and resolves issues impacting deadlines or scope.
• Leads special projects at leadership request to meet strategic goals.
• Builds strong relationships with pillar/entity leads, acting as a business partner.
• Provides just-in-time coaching for Quality Advisors and leaders.
• Assesses process maturity and advances teams toward process management for excellence.
• Facilitates Value Stream Mapping, Kaizen, and Root Cause Analysis.
• Instructs Lean Six Sigma training (white to black belt) and contributes to curriculum.

Skills

Lean Six Sigma Black Belt

Healthcare systems knowledge

Leadership experience

Coaching / training

Statistical analysis (Minitab)

DMAIC/DMADV design

Process improvement facilitation

Education

Master’s degree in Healthcare Administration

Lean Six Sigma training

Tools

Minitab

Microsoft Office (Word/Excel/PowerPoint)

Job description

Adventist Healthcare seeks to hire an experienced Senior Operational Excellence Consultant who will embrace our mission to extend God’s care through the ministry of physical, mental and spiritual healing.

As a Senior Operational Excellence Consultant you will:

• Facilitates improvement teams through the life cycle of a project. The Senior Advisor is the subject matter expert on improvement methodologies and imparts knowledge of improvement processes to project teams. Assists the team leader in identifying barriers to implementing improvement plans and developing strategies to overcome these barriers.
• Execute on Rapid Improvement events
• Develops the analytic and measurement strategy for all projects undertaken, including development of key performance indicators, identification of data sources and collection of baseline data.
• Communicates regularly with team leader, members and executive sponsors about team progress toward goal achievement, critical factors and obstacles.
• Rapidly identifies, problem-solves and communicates to the Director of Operational Excellence any issues that are interfering with project deadlines or project scope.
• Engages in special projects targeted at achieving key strategic goals at the request of senior leadership.
• Builds and maintains strong strategic relationships with pillar and entity leads assuming the role of a critical business partner utilizing LSS in solving business issues and aligning improvement efforts with strategic priorities.
• Assesses need for and provides just in time coaching for Quality Advisors, leadership, and teams.
• Assesses process management maturity and moves teams forward toward managing by process for excellence.
• Identifies areas for alignment and collaboration across the system and brings teams together
• Participates as instructor for Lean Six Sigma training program including white, yellow, green, and black belt content.
• Provides input on curriculum content and presentation opportunities for improvement
• Conducts formal process improvement training forums as requested to support organizational development.
• Participates in the orientation and training of new Operational Excellence team members and Quality Advisors.

Qualifications include:

• Master’s degree in Healthcare Administration, Health Systems, Public Health, Nursing, Industrial Engineering, Business Administration, or a relevant field required
• Lean Six Sigma Black Belt required
• A minimum of 5 years of Lean Six Sigma and project experience and 2 years progressive leadership experience in a healthcare setting is required
• A minimum of 3 years experience serving as an Operational Excellence Advisor with AHC
• Experience training and teaching lean six sigma mythologies required
• Proven ability to acts as a leadership change agent & constructively challenge current thinking/resistance
• Minimum of five years in a Lean Six Sigma transformation and/ or Baldrige working environment required
• Internal consulting experience supporting multi entity health systems preferred.
• Demonstrated experience managing complex cross-functional projects
• Ability to monitor, analyze and present performance data and design and implement process related action plans to improve performance or adherence to standards or regulations
• Advanced experience with Design for Six Sigma, DMADV, DMAIC, and Quick Wins required.
• Proven experience facilitating Value Stream Mapping, Kaizen, Process Mapping, 5S workshops, and Root Cause Analysis sessions required
• Experience teaching healthcare Lean Six Sigma principles required
• Must have advanced leadership skills with demonstrated ability to successfully serve as a coach and mentor to Black Belts and Green Belts
• Advanced level competency in Microsoft Word, Excel, and PowerPoint required
• Experience utilizing statistical analysis software such as Minitab required
• Experience with the Malcolm Baldrige framework in a healthcare setting required. Baldrige Examiner training preferred

Work Schedule: Employment Type: Full-time Hours per Week: 40 hrs/week Typical Daily Schedule: 8am-5pm Shift Type: Day Holiday Requirements: Follow company holiday schedule Pay Range: $96,058.56 - $145,995.20 If the salary range is listed as $0 or if the position is Per Diem (with a fixed rate), salary discussions will take place during the screening process.

Under the Fair Labor Standards Act (FLSA), this position is classified as: United States of America (Exempt)

We do this by offering:

• Work life balance through nonrotating shifts
• Recognition and rewards for professional expertise
• Free Employee parking
• Medical, Prescription, Dental, and Vision coverage for employees and their eligible dependents effective on your date of hire
• Employer-paid Short & Long-Term Disability, Basic Life Insurance and AD&D, (short-term disability buy-up available)
• Paid Time Off
• Employer retirement contribution and match after 1-year of eligible employment with a 3-year vesting period
• Voluntary benefits include flexible spending accounts, legal plans, and life, pet, auto, home, long term care, and critical illness & accident insurance
• Subsidized childcare at participating childcare centers
• Tuition Reimbursement
• Employee Assistance Program (EAP) support

COVID-19 Vaccination

Adventist HealthCare strongly recommends all applicants to be fully vaccinated for COVID-19 before commencing employment. Applicants may be required to furnish proof of vaccination.

Tobacco and Drug Statement

Tobacco use is a well-recognized preventable cause of death in the United States and an important public health issue. In order to promote and maintain a healthy work environment, Adventist HealthCare will not hire applicants for employment who either state that they are nicotine users or who test positive for nicotine and drug use. While some jurisdictions, including Maryland, permit the use of marijuana for medical purposes, marijuana continues to be classified as an illegal drug under the federal Controlled Substances Act. As a result, medical marijuana use will not be accepted as a valid explanation for a positive drug test result. Adventist HealthCare will withdraw offers of employment to applicants who test positive for Cotinine (nicotine) and marijuana. Those testing positive are given the opportunity to re-apply in 90 days, if they can truthfully attest that they have not used any nicotine products in the past ninety (90) days and successfully pass follow-up testing. ("Nicotine products" include, but are not limited to: cigarettes, cigars, pipes, chewing tobacco, e-cigarettes, vaping products, hookah, and nicotine replacement products (e.g., nicotine gum, nicotine patches, nicotine lozenges, etc.).

Equal Employment Opportunity

Adventist HealthCare is an Equal Opportunity/Affirmative Action Employer. We are committed to attracting, engaging, and developing the best people to cultivate our mission-centric culture. Our goal is to have a welcoming, equitable, and safe place to work and grow for all employees, no matter their background. AHC does not discriminate in employment opportunities or practices on the basis of race, ethnicity, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, pregnancy and related medical conditions, protected veteran status, or any other characteristic protected by law. Adventist HealthCare will make reasonable accommodations for applicants with disabilities, in accordance with applicable law. Adventist HealthCare is a religious organization as defined under applicable law; however, it will endeavor to provide reasonable accommodations for applicants’ religious beliefs. Applicants who wish to request accommodations for disabilities or religious belief should contact the Support Center HR Office.

Our Mission: We extend God's care through the ministry of physical, mental and spiritual healing. Adventist HealthCare, based in Gaithersburg, MD., is a faith-based, not-for-profit organization of dedicated professionals who work together each day to improve the health and well-being of people and communities through a ministry of physical, mental and spiritual healing.

We are nationally recognized and honored especially for our Cardiac, OB, Cancer, Stroke, Orthopedic, Rehabilitation and Mental Health services.

Consider joining our team of over 6,000 employees and become part of one of the longest serving healthcare systems in the Washington, D.C., area that has a long-standing tradition as the largest provider of charity care and community benefit in Montgomery County.