Senior Administrator - Web Content

ICC Illinois Central College

East Peoria (IL)

On-site

USD 61,000 - 69,000

Full time

6 days ago

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Benefits offered by this job

Paid time off

11 paid holidays

Medical, dental, vision, life and long

tuition waivers for employee, spouse &

on-site childcare center

403(b) retirement plans

State University Retirement System

Job summary

Illinois Central College is seeking a Senior Web Content Administrator to lead content governance for the college's website and intranet. You will hand-code HTML/CSS, guide design and information architecture, and mentor student workers across campus.

You will manage CMS/admin tasks, conduct UX research, and ensure WCAG-compliant content while collaborating with Marketing and Web Services on projects and campaigns.

Qualifications

Bachelor's degree.
Minimum of three years of experience in online content and digital communications.
Minimum of two years of experience coordinating web communication projects.
Demonstrated expertise in web writing, reporting, and copy editing, with strong written and verbal communication skills.
Demonstrated ability to hand-code HTML and CSS, including page structure, layout, and styling.
Ability to perform advanced image manipulation using tools such as Adobe Photoshop, Illustrator.
Experience planning and conducting user research and translating findings into content recommendations.
Working knowledge of WCAG accessibility standards.
Proven track record of leading project teams and mentoring contributors.
Proficient in Microsoft Office Suite.

Responsibilities

Content Strategy & Governance: set standards and voice for website and intranet.
Information Architecture & Web Design: structure navigation and build pages with CMS and HTML/CSS.
CMS & Intranet Administration: co-administer CMS, manage permissions and workflows.
UX Research & Analytics: conduct interviews, tests and surveys; translate analytics into improvements.
Quality Assurance, SEO & Accessibility: maintain SEO, ensure WCAG compliance and audit content.
Project Management & Support: manage end-to-end web projects and support campaigns.
Technical & Procedural Documentation: write SOPs and knowledge base articles.
Training & Mentorship: onboard and guide content contributors and student workers.
Operational Leadership: backup to Manager of Web Services for platform operations.

Skills

HTML & CSS hand-coding

Content governance

UX research

Information architecture

Copy editing

Project leadership

Content strategy

Communication skills

Microsoft Office

Education

Bachelor's degree

Tools

WordPress

Omni CMS

Gutenberg (block editor)

ACF

JavaScript

PHP

Sass/SCSS

Google Analytics/Data Studio

Adobe Photoshop

Adobe Illustrator

Job description

Position Title: Senior Administrator - Web Content

Campus: East Peoria Campus

Employment Type: Management, StaffFull time

Department: Marketing, Web Services

Start Date: 10/01/2026

Job Description

Summary: The Senior Web Content Administrator is responsible for maintaining the standards defined in Standard Operating Procedures (SOPs) related to the website and intranet at ICC. This position serves as the senior content authority and lead administrator of the content management system (CMS) and the system that runs the intranet. In addition to maintaining consistent and intuitive content generation, structure, and navigation (information architecture), the Senior Web Content Administrator conducts user research to inform content and navigation decisions, works directly in HTML and CSS when the CMS editor cannot produce the intended result, and provides guidance, training, and quality review for content contributors and student workers across the college.

Compensation for the Senior Administrator - Web Content is $61,256.00-68,910.40 annually.

Essential Functions

Content Strategy & Governance: Serve as the senior content authority for the website and intranet, setting standards, voice, and taxonomies aligned with institutional goals, belonging initiatives, and prospective student needs.
Information Architecture & Web Design: Structure site navigation, design layouts, and build web pages using CMS tools along with custom HTML/CSS code.
CMS & Intranet Administration: Co-administer the CMS, manage permissions and workflows, support the knowledge base/service catalog, and oversee common administrative platform tasks.
UX Research & Analytics: Conduct user research (interviews, testing, surveys), maintain UX artifacts (personas, journey maps), and translate analytics into actionable navigation and content improvements.
Quality Assurance, SEO & Accessibility: Maintain search engine optimization, enforce WCAG accessibility standards, and run audits to eliminate redundant, outdated, or trivial (ROT) content.
Project Management & Support: Manage end-to-end web projects, resolve escalated support tickets, and support marketing campaigns.
Technical & Procedural Documentation: Write and edit SOPs, knowledge base articles, and how-to guides; provide editorial review of technical communications such as service-related emails, infrastructure, and cybersecurity updates.
Training & Mentorship: Onboard and guide campus-wide content contributors, and provide direction, training, and quality review for student workers assigned to web and intranet content.
Operational Leadership: Act as backup to the Manager of Web Services for platform operations and content decisions as needed. Perform related duties as required.

Minimum Qualifications

Bachelor's degree.
Minimum of three years of experience in online content and digital communications.
Minimum of two years of experience coordinating web communication projects.
Demonstrated expertise in web writing, reporting, and copy editing, with strong written and verbal communication skills across technical and non-technical audiences.
Demonstrated ability to hand-code HTML and CSS, including page structure, layout, and styling, working directly in code rather than solely through a visual editor.
Ability to perform advanced image manipulation, optimization, and editing using tools such as Adobe Photoshop, Illustrator, or similar professional design software.
Demonstrated experience planning and conducting user research (interviews, surveys, usability testing) and translating findings into content recommendations.
Working knowledge of accessibility standards (WCAG 2.x) and how they apply to web content and front-end changes.
Proven track record of leading project teams, managing client communication, and training, mentoring, or reviewing the work of contributors and student workers.
Proficient in Microsoft Office Suite.

Preferred Qualifications

Bachelor's degree in Media Management, Communication Studies, Marketing, Graphic Design, Information Science, or related field.
Higher education experience preferred.
Experience with content management systems such as WordPress or Omni CMS.
Experience specifically with WordPress theme or template structure, the block editor (Gutenberg), custom post types, or Advanced Custom Fields (ACF).
Proven ability in digital content creation, information design/architecture, metadata, and navigation hierarchies.
Demonstrated experience writing technical documentation, user guides, manuals, and knowledge base articles.
Understanding of the U.S. Rehabilitation Act of 1973 Section 508 guidelines.
Proficiency with a design or prototyping tool such as Figma for wireframes or interface mockups.
Ability to make minor edits to existing JavaScript and backend (i.e. PHP) code; familiarity with CSS preprocessors (Sass/SCSS) or front-end build tooling.
Understanding of web traffic metrics using tools such as Google Analytics or Data Studio.

Illinois Central College provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, national origin, age, ancestry, pregnancy, physical or mental disability, sexual orientation, gender identity or expression, marital or familial status, order of protection status, use of VESSA rights, genetic information, military or veteran status (including discharge status), or any other protected status in accordance with applicable federal, state, and local laws.

Illinois Central College offers a comprehensive benefit package for full-time employees, including:

paid time off;
11 paid holidays;
2 floating holidays medical, dental, vision, life and long-term disability insurance;
tuition waivers for employee, spouse and dependent children;
on-site childcare center;
403(b) retirement plans;
and State University Retirement System pension plan.

To learn more about full-time health care benefits at ICC.

Make an Impact at Illinois Central College

At Illinois Central College, our employees help transform lives through education and strengthen the communities we serve. From faculty to staff, every role contributes to student success and community impact. At ICC you’ll have the opportunity to: