Senior Administrator - Fairbanks

Crowley; Fairbanks (AK); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, vision insurance

Paid vacation and holidays

Parental leave and sick leave

Training and development

Well-being resources

Gym membership discounts

Job summary

Crowley in Fairbanks, Alaska, is seeking an experienced administrative professional to support the terminal with a broad range of office tasks on site. The role involves answering calls, invoicing customers, assisting with inventory tracking, daily paperwork for fuel deliveries, and cross-training for dispatch duties.

The ideal candidate will have at least five years in admin support, a valid driver's license, and familiarity with Microsoft Office. Some travel to other terminals may be required.

Qualifications

• Minimum of five (5) years of experience in an administrative support function.
• Experience with federal government contracts preferred.
• A valid driver's license is required.

Responsibilities

• Answer and direct phone calls to other office staff and terminals as needed.
• Invoice customers directly, over the phone and through email correspondence.
• Assist with inventory and asset tracking software.
• Process daily paperwork created from fuel deliveries and counter sales.
• Cross train for relief dispatch duties, print tickets, and route fuel deliveries.
• Receive and respond to routine correspondence following established procedures not requiring management review.
• Exercise independent judgment and employ basic reasoning skills.
• Assist management with daily tasks such as typing correspondence, entering data into a computer, filing.
• Analyze complex requests and determine an appropriate solution.
• Works directly with internal departments to assist with various activities related to assigned business unit.
• Review, update and maintain documents to ensure completeness, confirm accuracy of data, resolve discrepancies, ensure compliance, etc.
• Use various PC software programs to produce high-quality reports, presentations and other documents.
• Compile and interpret data to formulate reports, charts, graphs or tables.
• Assist management on various projects.
• Willing to travel to other Highway Terminals when needed.

Skills

MS Office

Excel

Outlook

Word

Inventory software

Education

High school diploma

Bachelor's degree in business/logistics

Tools

Inventory tracking software

Job description

Who We Are: Crowley is a privately held, U.S.-owned and operated company serving the maritime, logistics and energy industries with scale in 36 nations and island territories. Our Purpose is to bravely advance what’s possible to elevate people and planet, guided by our values of Integrity, Sustainability and Drive.

Overview: Who We Are: Crowley is a privately held, U.S.-owned and operated company serving the maritime, logistics and energy industries with scale in 36 nations and island territories. Our Purpose is to bravely advance what’s possible to elevate people and planet, guided by our values of Integrity, Sustainability and Drive.

With more than $3 billion in annual revenue, our solutions provide integrated supply chains with a commitment to safety and reliability in our ocean and land transportation services and facilities.

We set high standards, operate with discipline, and continuously improve how we work. Performance, operational excellence and innovation drive how we compete, grow and deliver to our customers and partners.

Work Arrangement: Onsite

What You'll Do: You will be responsible for providing support to the Fairbanks Terminal, and occasionally some of our other terminals, by performing a wide range of administrative tasks.

Responsibilities: Key Responsibilities:

• Answer and direct phone calls to other office staff and terminals as needed.
• Invoice customers directly, over the phone and through email correspondence.
• Assist with inventory and asset tracking software.
• Process daily paperwork created from fuel deliveries and counter sales.
• Cross train for relief dispatch duties, print tickets, and route fuel deliveries.
• Receive and respond to routine correspondence following established procedures not requiring management review.
• Exercise independent judgment and employ basic reasoning skills.
• Assist management with daily tasks such as typing correspondence, entering data into a computer, filing.
• Analyze complex requests and determine an appropriate solution.
• Works directly with internal departments to assist with various activities related to assigned business unit.
• Review, update and maintain documents to ensure completeness, confirm accuracy of data, resolve discrepancies, ensure compliance, etc.
• Use various PC software programs to produce high-quality reports, presentations and other documents.
• Compile and interpret data to formulate reports, charts, graphs or tables.
• Assist management on various projects.
• Willing to travel to other Highway Terminals when needed.

Qualifications:

Education & Credentials:

• High school diploma or equivalent, with course work after high school and job-related training.
• Bachelor's degree in business, transportation, logistics or a related field preferred.

Experience:

• Minimum of five (5) years of experience in an administrative support function.
• Experience with federal government contracts preferred.
• A valid driver's license is required.

Technical Skills: Proficient in Microsoft Office products, including Excel, Outlook, Word and proprietary software applications.

Competencies:

• Communicate effectively verbally and in writing.
• Establish and maintain effective working relationships.
• Demonstrate effective customer service skills.
• Prioritize, organize and perform multiple work assignments simultaneously while meeting assigned deadlines.
• Perform accurately in a detail-oriented environment.
• Gather, interpret, report and use data and other information concerning assigned activities.
• Function effectively with or as part of a team.
• Skill in preparing clear and concise documents, including but not limited to reports, procedures, correspondences and other written materials.
• Knowledge of applicable computer applications and basic computer functions.
• Willing to follow directions and company policies.

What We Offer? We inspire top talent by offering a comprehensive and competitive package that supports the diverse needs of our people—on land, at sea, in offices, and remotely.

Our Total Rewards Include:

• Competitive pay with recognition programs
• Comprehensive benefits: medical, dental, and vision insurance, life and disability coverage, and paid vacation and holidays
• Leave and family support: parental leave and sick leave
• Learning and growth: access to training and development for continuous skill development
• Well-being resources: Employee Assistance Program, wellness program, and gym membership discounts

At Crowley, we invest in you—your success, your health, and your future.