Senior Administrator

Guinness; United States; Hybride; USD 31 000 - 39 000; Plein temps

Résumé du poste

Guinness is seeking a Senior Administrator to join the Fire Risk Management team in Oldham. The role is permanent, full-time (35 hours/week) with hybrid work: three days in the Oldham office and two days remote.

The successful candidate will support Contract Officers and the Contract Manager in meeting ongoing compliance requirements, maintaining accurate reports, monitoring budgets, and handling queries from residents and colleagues with professionalism.

Qualifications

• Experience of working to deadlines and targets in a customer-focused environment.
• Excellent attention to detail and strong written and verbal communication skills.
• Ability to manage own workload effectively using initiative.
• Technically proficient in Microsoft Excel & Word.

Responsabilités

• Support Contract Officers and the Contract Manager with delivering ongoing compliance requirements.
• Ensure compliance information and reports are up to date and accurate.
• Keep budgets on track and respond to resident and colleague queries promptly.

Connaissances

Deadline-driven

Customer service

Time management

Communication

Excel

Word

Formation

Grade 4 English & Maths

Grade 2 Business subject (Desirable)

Outils

Microsoft Excel

Microsoft Word

Description du poste

Description

About the role

We have an opportunity for a Senior Administrator to join our Fire Risk Management team in Oldham. This is a permanent, full-time role, working35 hours per week. We currently offer hybrid working, with three days based at the Oldham office and two days working remotely.

As a Senior Administrator, you will join the Fire Risk Management team to support Contract Officers and the Contract Manager with delivering the on-going compliance requirements. You will ensure that compliance information and reports are up to date and accurate, budgets are on track as well as ensuring resident and colleague queries are responded to swiftly.

What we are looking for

We are looking for a well-organised administrator with experience of working to deadlines and achieving targets in a customer-focused environment. You will have excellent attention to detail, strong written and verbal communication skills, and the ability to manage your own workload effectively using your initiative. Working knowledge of Microsoft Excel and Word is essential to this role.

You will be able to demonstrate these essential skills:

• Experience of working to deadlines and targets.
• Customer service experience & good attention to detail.
• Ability to organise workload effectively and work methodically on own initiative.
• Good oral and written communications.
• Technically proficient in Microsoft Excel & Word.

Desirable skills:

• Knowledge of Social Housing.
• Experience of producing reports and managing data.
• Experience of demonstrating how to use systems and communicating management information.

Essential qualifications:

• Qualified to a Grade 4 or equivalent in English & Maths.

Desirable qualifications:

• Qualified to a grade 2 is a Business related subject.

To find out more about the key responsibilities of this position and to ensure you meet the essential criteria, please review the role profile.