Contract Support Administrator

WPS; Bradford Township (IA); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

DBS check included

Job summary

WPS (FM) | Bradford is seeking a highly organized Contract Support Administrator to join its facilities management team, supporting a major client in Bradford. You will coordinate contract administration, manage CAFM work requests, raise PO invoices and produce KPI reports to help drive service excellence.

The role requires proactive multitasking, strong attention to detail, and excellent communication with operations teams and stakeholders.

Qualifications

• FM admin experience or similar in facilities/property services
• Strong organisational and time-management skills
• Experience using CAFM systems (Concept/Maximo/SAP/CAFM Explorer)
• Good financial administration including purchase orders and invoicing
• Excellent communication and customer service skills
• Strong Microsoft Office skills (Excel/Word/Outlook)
• Ability to work independently while supporting a wider team
• Keen eye for detail and accuracy

Responsibilities

• Provide administrative support to the FM operational team and client stakeholders
• Manage job requests through the CAFM system and monitor progress to completion
• Raise purchase orders and process invoices
• Produce contract reports, KPI data and performance information
• Coordinate planned and reactive maintenance activities
• Maintain accurate records and documentation
• Support subcontractor management, onboarding and documentation control
• Handle customer queries and ensure high service delivery standards
• Assist with contract audits, meetings and action tracking
• Support month-end processes and financial reconciliation

Skills

Administration

Organisational skills

CAFM systems

MS Office

Communication skills

Independent worker

Tools

Concept

Maximo

SAP

CAFM Explorer

Job description

WPS (FM) | Bradford

Join One of the UK's Leading Facilities Management Teams

We are looking for a highly organised and customer-focused Contract Support Administrator to join our Facilities Management team supporting our valued client, Yorkshire Building Society, based in Bradford.

This is an excellent opportunity for an experienced administrator who thrives in a fast-paced environment, enjoys building strong relationships, and takes pride in delivering exceptional support to operational teams and customers.

As the central point of coordination for the contract, you'll play a key role in ensuring the smooth day-to-day administration of FM services, helping the team deliver outstanding service performance across the estate.

The Role

Reporting into the Account Management team, you'll provide comprehensive contract administration support, ensuring all systems, processes and documentation are maintained accurately and efficiently.

Key Responsibilities Will Include

• Providing administrative support to the FM operational team and client stakeholders
• Managing job requests through the CAFM system and monitoring progress to completion
• Raising purchase orders, processing invoices and supporting financial administration
• Producing contract reports, KPI data and performance information
• Coordinating planned and reactive maintenance activities
• Maintaining accurate records, compliance documentation and contract files
• Supporting subcontractor management, onboarding and documentation control
• Handling customer queries and ensuring excellent levels of service delivery
• Assisting with contract audits, meetings and action tracking
• Supporting month-end processes and financial reconciliation activities

About You

We're looking for someone who is proactive, organised and able to manage multiple priorities while maintaining a high level of accuracy.

You'll Ideally Have

• Previous administration experience within Facilities Management, Property Services or a similar environment
• Strong organisational and time management skills
• Experience using CAFM systems (such as Concept, Maximo, SAP, CAFM Explorer or similar)
• Good financial administration experience including purchase orders and invoicing
• Excellent communication and customer service skills
• Strong Microsoft Office skills, particularly Excel, Word and Outlook
• Ability to work independently while supporting a wider operational team
• A keen eye for detail and commitment to delivering high-quality work

Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks.

To learn more about the checks included in this process, please click on the following link: National Security Vetting