Senior Administrator

Gloucestershire County Council; United States; Remote; USD 50,000 - 70,000; Full time

Benefits offered by this job

Annual leave 25.5–30.5 days pro rata

Local Government Pension Scheme

Employee Assistance Programme (EAP)

Cycle to Work scheme

Staff discount scheme

Job summary

Gloucestershire County Council is seeking an experienced Senior Administrator to lead the Business Support function within the Fostering Panel and Kinship Teams in Children’s Social Care. The role includes direct line management of seven Team Administrators and responsibility for data-driven performance and timely service delivery.

The post emphasises strong communication, resilience, and a flexible approach to meet deadlines while handling sensitive information.

Qualifications

• Experience leading a team of administrators within a busy service.
• Ability to handle highly sensitive information with discretion.
• Strong communication and organisational skills to support managers and teams.

Responsibilities

• Oversee completion of Business Support tasks and ensure quality checks.
• Supervise team members and conduct Personal Development Reviews.
• Manage performance and absence, and allocate workload efficiently.
• Use data to drive performance and report at service meetings.
• Deliver training to Team Administrators and participate in management discussions.
• Collaborate with Team Managers and Service Leads to support the Fostering Panel processes.

Skills

Communication skills

Leadership

Flexibility

Job description

We have an opportunity for an experienced Senior Administrator to join us on a full time, permanent basis in Children's Social Care. This post sits within the Fostering Service, and the successful candidate will lead the Business Support function within the Fostering Panel and Kinship Teams. The role involves direct line management of seven Team Administrators. Our fostering teams support the assessment and approval of Kinship Foster Carers in accordance with statutory timescales, facilitate Fostering Panels and associated decision-making processes, and provide comprehensive administrative support to carers, applicants, social workers and team managers. Duties will include

• Oversight of completion of Business Support tasks
• Supervision with team members and Personal Development Reviews
• Performance and Absence Management
• Allocation, tracking and quality checking work
• Use of data to drive performance
• Attendance at service management meetings
• Supporting bespoke projects
  As a Senior Administrator you will also be expected to work with Team Managers and Service Leads as well as delivering training to Team Administrators and attending Management Meetings. You will, therefore, need to have excellent communication skills and be able to demonstrate a flexible approach with an ability to manage your workload to meet deadlines. The nature of the work is handling highly sensitive information which can sometimes be distressing so resilience is also key to this role. You will have proven leadership skills and evidence of strong oversight of process and performance. Why are you perfect for this role and what will you bring to our team?, The council is not currently able to offer sponsorship in this role. Candidates will need to have a right to work that enables them to commit to at least 6 months' employment. Right to work is not transferable from a sponsored role held with another employer. / The council will consider sponsorship for this role, in line with Home Office regulations and subject to satisfactory pre-employment checks.

It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a 'customer facing role' must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English. We want to be an employer of choice, attracting and retaining excellent people to work for us, so that we can best serve all of Gloucestershire's diverse communities. Our promise to you is that we will provide an inclusive and supportive working environment that enables you to bring your whole self to work and realise your full potential.

This is a great time to be part of Gloucestershire County Council, as Children's Social Care is on an exciting journey, which focuses our approach into being more creative, strengths-based and person-centred, to ensure that we work together to 'Make a Difference' to our local communities. We are an agile working organisation with a combination of office-based working and working from home (essential equipment is provided). We place a high premium on diversity and inclusion, as well as on health and wellbeing and we offer a flexible working scheme which is based on business need. We offer Continued Professional Development and will support you to develop your skills and career prospects within Children's Services.

• Safe, supportive and positive working environment with regular, robust supervision.
• Access to relevant training and career progression.
• Annual leave of 25.5 days (pro rata) up to 30.5 days (pro rata) after 5 years employment.
• Access to the Local Government Pension Scheme.
• Staff discount scheme that offers access to great savings including discounts with major supermarket chains and high street retailers.
• Access to our Employee Assistance Programme (EAP) that provides free, confidential, counselling and advice for employees, available 24 hours a day, online and by telephone.
• Cycle to Work scheme.
• Links to employee networks such as Prism (LGBT+) network and the Young Employees Network.
• Gloucestershire Salary Sacrifice Green Car Scheme (T&C's apply).