Senior Administrative Team Lead — App Store Support

Apple Inc.; Cupertino, Northern (CA, KY); Hybrid; USD 77,000 - 115,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Stock programs

Tuition reimbursement

Relocation assistance

Job summary

Apple Inc. seeks an Administrative Assistant Supervisor within Apple Services Engineering in Cupertino to lead a team supporting the App Store organization across Apps, Music, and Podcasts.

You will partner with the Head of App Store and oversee day-to-day admin operations across global sites, combining executive support with people leadership. The role demands 3+ years in admin roles, 1+ year of people management, and a strong track record of discretion and organization.

Qualifications

• 3+ years of Administrative or Executive Assistant experience supporting senior or director-level leadership.
• 1+ years of direct people management experience, including performance management and team development.
• Demonstrated ability to handle sensitive and confidential information with the utmost discretion and integrity.
• Strong organizational skills with exceptional attention to detail, accuracy, and follow-through.
• Ability to multitask and remain composed under pressure in a fast-paced, high-visibility environment.
• A Bachelor’s degree, Associate’s degree (AA), or equivalent practical experience.

Responsibilities

• Directly support the Head of App Store with executive calendar management, meeting coordination, and domestic and international travel arrangements.
• Lead, mentor, and develop a team of admins across multiple offices and time zones, acting as their primary resource for guidance, escalations, and career growth.
• Approve team time away and timecards, ensuring accurate and timely compliance.
• Partner with People Business Partners on employee relations, leave of absence coordination, workplace accommodations, and staffing needs including hiring and contractor management.
• Delegate projects and work effectively, ensuring equitable distribution and ongoing skill development across the team.
• Facilitate team meetings, org-wide events, and leadership presentations — including delivering process or organizational updates to senior leadership.
• Lead site management responsibilities: office and floor planning, seat assignments, facilities coordination, building access, and equipment ordering.
• Manage budget and fiscal planning: process internal and external orders and ensure compliance with Apple finance policies including eApproval workflows.
• Serve as a backup resource across the broader ASE admin team as operational needs arise.

Skills

Administrative support

Executive support

People management

Calendar management

Travel coordination

Education

Bachelor's degree

Associate's degree

Equivalent practical experience

Tools

iCal

Keynote

Mail

eApproval

macOS tools

Job description

Apple Inc. seeks an Administrative Assistant Supervisor within Apple Services Engineering in Cupertino to lead a team supporting the App Store organization across Apps, Music, and Podcasts.

You will partner with the Head of App Store and oversee day-to-day admin operations across global sites, combining executive support with people leadership. The role demands 3+ years in admin roles, 1+ year of people management, and a strong track record of discretion and organization.