Senior Administrative Specialist, Training & Projects

HRA/DEPT OF SOCIAL SERVICES; World Trade Center (NY); Hybrid; USD 70,000 - 90,000; Full time

Job summary

The City of New York’s Department of Social Services (DSS) through HRA/DHS is seeking a Principal Administrative Associate III to serve as a Special Assistant to the Deputy Commissioner of the Office of Training and Logistical Support. The role manages large-scale initiatives, tracks outcomes, and collaborates across agencies on training programs.

Requirements include a bachelor’s degree (or equivalent) with progressive clerical/administrative experience, and strong communication and Excel

Qualifications

• Bachelor's degree or higher, or approved equivalent with progressive clerical/administrative experience.
• Administrative supervisory experience required at least one year.
• Strong written and verbal communication skills.
• Knowledge of NYS social service policy/procedures is preferred.

Responsibilities

• Coordinate, facilitate, and lead large-scale DSS/HRA/DHS project initiatives with senior OPPT staff.
• Create and manage reports to track outcomes and monitor compliance.
• Research training data from ABSORB LMS to prepare comprehensive reports.
• Liaise with agency units and city entities on training needs and best practices.
• Respond to inquiries regarding training content and curricula; discuss outcomes with the Deputy Commissioner.
• Prepare management surveys and evaluate organizational structures for programs.
• Analyze procedures and training effectiveness; provide recommendations.
• Monitor Federal, State, and local policy changes affecting training processes.

Job description

The City of New York’s Department of Social Services (DSS) through HRA/DHS is seeking a Principal Administrative Associate III to serve as a Special Assistant to the Deputy Commissioner of the Office of Training and Logistical Support. The role manages large-scale initiatives, tracks outcomes, and collaborates across agencies on training programs.

Requirements include a bachelor’s degree (or equivalent) with progressive clerical/administrative experience, and strong communication and Excel