Senior Administrative Specialist & Project Coordinator

First Citizens Bank; Charlotte (NC); On-site; USD 40,000 - 52,000; Full time

Job summary

First Citizens Bank is seeking an experienced Administrative Assistant to provide comprehensive staff support across a department in Charlotte. You will handle documentation, reporting, scheduling, and liaison activities while interacting with leadership and associates.

The role emphasizes communication, organization, and proactive problem solving, with opportunities to contribute to special projects and process improvements.

Qualifications

• Bachelor's Degree and 3 years' experience OR High School Diploma or GED/Equivalent and 7 years' experience in System Support or Analytics.
• Preferred Area of Experience: Office administration and Microsoft Office experience.

Responsibilities

• Support proactive administrative, logistical, and technical support, addressing issues affecting daily operations.
• Prepare and maintain records; manage reporting and data to track department factors.
• Maintain department calendars; coordinate meetings, travel, and events with logistics.
• Communicate effectively with management and staff to complete daily administration duties.

Skills

Customer service

Communication

Detail oriented

Organization

Office Administration

Event Coordination

Education

Bachelor's Degree

High School Diploma or GED/Equivalent

Job description

First Citizens Bank is seeking an experienced Administrative Assistant to provide comprehensive staff support across a department in Charlotte. You will handle documentation, reporting, scheduling, and liaison activities while interacting with leadership and associates.

The role emphasizes communication, organization, and proactive problem solving, with opportunities to contribute to special projects and process improvements.