Senior Administrative Specialist

City of Hoover; Patton Chapel (AL); On-site; USD 28,000 - 31,000; Full time

Job summary

City of Hoover is seeking an Administrative Specialist to support department operations in a fast-paced municipal environment. The starting pay range is $20.11 to $22.17 per hour, with adjustments based on experience.

The ideal candidate will have strong customer service and communication skills and proficiency in Microsoft Office. The role involves handling calls and inquiries, preparing reports and agendas, maintaining confidentiality, scheduling meetings, processing work orders and purchases,

Qualifications

• High School Diploma or GED and 3+ years in Administrative/ Clerical field
• Associate's Degree in Business, Accounting, or related field and 1+ year of Administrative/Clerical experience
• Bachelor’s Degree or higher in Business, Accounting, or related field
• Excellent internal and external customer service skills
• Excellent oral and written communication skills and organization
• Valid driver's license and ability to obtain/maintain City of Hoover Driver's Permit

Responsibilities

• Answers department telephone calls, email and website inquiries, greets visitors and provides information or refers callers to appropriate personnel
• Prepares presentations, reports, and agendas for high level meetings
• Maintains confidentiality of department information
• Efficient with Microsoft and other presentation software
• Schedules meetings and maintains online calendar
• Very creative and able to thrive in a fast paced environment
• Enters work orders and tracks progress, enters requisitions for purchase orders and track to completion, orders supplies and equipment
• General accounting and financial records management, handles inquiries and provides information about departmental services
• Performs data entry and word processing according to guidelines
• Transcribes or prepares letters, minutes, reports, and other materials
• Distributes written materials to staff
• Gathers, updates, and distributes department information, forms, and data
• Maintains departmental files and prepares correspondence and records
• Opens, sorts, and distributes incoming mail
• Provides clerical support to other staff
• Maintains project files
• Informs supervisor of progress and potential problems
• Responds to citizens' questions in a courteous manner
• Communicates with other departments to improve efficiency
• Performs other related duties as needed

Skills

Customer service

Communication

Organization

Microsoft Office

Education

High School Diploma or GED

Associate's Degree

Bachelor's Degree

Tools

Word

Excel

Outlook

Job description

City of Hoover is seeking an Administrative Specialist to support department operations in a fast-paced municipal environment. The starting pay range is $20.11 to $22.17 per hour, with adjustments based on experience.

The ideal candidate will have strong customer service and communication skills and proficiency in Microsoft Office. The role involves handling calls and inquiries, preparing reports and agendas, maintaining confidentiality, scheduling meetings, processing work orders and purchases,