Administrative Assistant Senior - Parks & Recreation

City of Hoover; Birmingham (AL); On-site; USD 28,000 - 31,000; Full time

Job summary

The City of Hoover is seeking a detail-oriented administrative professional to join a fast-paced department. The role emphasizes customer service, organizational skills, and accurate data handling to support daily operations.

Ideal candidates will demonstrate strong verbal and written communication, proficiency with Microsoft Office, and the ability to manage calendars, coordinate meetings, and assist with reporting and correspondence. This is an on-site position with standard office hours.

Qualifications

• High School Diploma or GED and 3+ years in Administrative/Clerical field.
• Associate's Degree in Business, Accounting, or related field +1+ year experience.
• Bachelor’s Degree or higher in Business, Accounting, or related field.

Responsibilities

• Answers department calls, email and website inquiries; greets visitors and provides information.
• Prepares presentations, reports and agendas for high level meetings.
• Maintains confidentiality of department information.
• Performs data entry and word processing as assigned.
• Provides clerical support and maintains project files.
• Schedules meetings and maintains online calendar; coordinates interdepartmental activities.

Skills

Customer service

Verbal communication

Written communication

Organization

Microsoft Office

Driver's license

Interdepartmental coordination

Education

High School diploma or GED

Associate's degree in Business or related field

Bachelor’s degree in Business or related field

Tools

Word

Excel

Outlook

PowerPoint

Job description

Hiring Range $20.11/Hour - $22.17/Hour

Hiring Range $20.11/Hour - $22.17/Hour

Starting salary may be adjusted depending on experience.

• High School Diploma or GED equivalent and three (3) years or more of experience in Administrative, Clerical or related field

Hiring Range $20.11/Hour - $22.17/Hour

Starting salary may be adjusted depending on experience.

• High School Diploma or GED equivalent and three (3) years or more of experience in Administrative, Clerical or related field

OR

Associate's Degree in Business, Accounting, or related field and one (1) year or more of experience in Administrative, Clerical or related field

OR

Bachelor’s Degree or higher in Business, Accounting, or related field

• Excellent internal and external customer service skills;
• Excellent oral and written communication skills and organization skills;
• Experience using Microsoft Office Software to include Word, Excel, and Outlook;
• Possession of a valid driver's license and the ability to obtain/maintain a City of Hoover Driver's Permit.
• Answers department telephone calls, email and website inquiries, receives and greets visitors to the department, and provides information to callers and visitors or refers callers and visitors to other appropriate departments or City personnel;
• Prepares presentations, reports, and agendas for high level meetings;
• Capable of maintaining complete confidentiality of any and all department information;
• Efficient and fluent with Microsoft and other presentation software;
• Schedules meetings and maintains online calendar;
• Must be very creative and be able to thrive in a fast paced environment;
• Enters work orders and tracks progress, enters requisitions for purchase orders and track to completion, orders supplies and equipment;
• General accounting and financial records management, receives inquiries and provides information about departmental services;
• Performs data entry and word processing according to established guidelines as assigned;
• Transcribes or prepares letter, minutes, reports, and other related materials;
• Copies, packages, and distributes a variety of written materials as requested by other office personnel;
• Gathers, assembles, updates, and distributes a variety of department specific information, forms, records, and data as requested;
• Performs necessary procedures for the preparation and processing of departmental materials, including maintaining a variety of departmental files and preparing and typing correspondence, reports, and other related materials as assigned;
• Opens, sorts, and distributes incoming mail to appropriate personnel;
• Provides clerical support to other office personnel as requested;
• Maintains project files as required;
• Provides needed information and demonstrations concerning how to perform certain work tasks to new employees in the same or similar class of positions;
• Keeps immediate supervisor and designated others accurately informed concerning work progress, including present and potential work problems and suggestions for new or improved ways of addressing such problems;
• Responds to citizens' questions and comments in a courteous and timely manner;
• Communicates and coordinates regularly with appropriate others to maximize the effectiveness and efficiency of interdepartmental operations and activities;
• Performs other directly related duties consistent with the role and function of the classification.