Senior Administrative Operations Representative - Business Support Services

GAIC Great American Insurance Company; United States; On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Wellness plans

Parental leave

Adoption assistance

Tuition reimbursement

Paid Time Off

Paid holidays

401(k) plan with company match

Employee stock purchase plan

Commuter benefits

Job summary

Great American Insurance Group is seeking a Senior Administrative Operations Representative to join our corporate headquarters in downtown Cincinnati, OH. This role supports mail processing, call screening, data entry, and records audits to keep our office operations running smoothly.

The position requires a High School Diploma or equivalent and at least 3 years of administrative experience. You must be organized, detail-oriented, able to handle confidential information, and work onsite five

Qualifications

• High School Diploma or equivalent required.
• Minimum 3 years of administrative or office support experience.
• Advanced organizational abilities to manage multiple tasks.
• High attention to detail related to communications, scheduling, and records.
• Working knowledge of business systems and applications and related equipment.
• Discretion handling confidential information.

Responsibilities

• Prepares and distributes incoming mail and processes outgoing mail.
• Answers, routes and screens incoming calls.
• Inputs or loads data into a system.
• Audits records for quality, accuracy and maintainability.
• Performs other duties as assigned.

Skills

Administrative experience

Organizational skills

Attention to detail

Interpersonal skills

Discretion with confidential info

Education

High School Diploma or equivalent

Tools

Business systems

Office equipment

Job description

Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you.

Great American Insurance Group's member companies are subsidiaries of American Financial Group.

We combine a \"small company\" culture where your ideas will be heard with \"big company\" expertise to help you succeed.

With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.

At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results.

Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.

This position is not eligible for employment visa sponsorship. Applicants must be authorized to work in the United States without the need for current or future sponsorship.

Business Support Services helps with all your mail, printing, assembly, and physical records retention needs.

We are currently seeking a Senior Administrative Operations Representative to join our corporate headquarters in downtown Cincinnati, OH. This position requires working in the office 5 days per week.

Essential Job Functions and Responsibilities

• Prepares and distributes incoming mail and processes outgoing mail.
• Answers, routes and screens incoming calls.
• Inputs or loads data into a system.
• Audits records for quality, accuracy and maintainability.
• Performs other duties as assigned.

Job Requirements

• High School Diploma or equivalent.
• Generally, a minimum of 3 years of experience in administrative or office support functions.
• Possesses advanced organizational abilities to manage multiple tasks efficiently.
• High attention to detail related to communications, scheduling, and recordkeeping.
• Demonstrates working knowledge of business systems and applications and utilizes relevant equipment to perform job functions effectively.
• Maintains working knowledge of department operations, policies, and procedures and applies a general understanding of the business and organization.
• Excellent interpersonal and communication skills.
• Proven ability to handle confidential information with discretion.

Physical Requirements

• Essential job functions must be performed onsite.
• Requires continuous and prolonged walking and standing.
• Requires frequent lifting, carrying, pushing and pulling of objects up to 50 lbs.
• May require overhead reaching and grabbing.
• Requires regular and predictable attendance (may be required to work in a physical office location).
• Requires ability to conduct visual inspections.
• May require ability to operate a motor vehicle.

Business Unit: AFG Business Support Services

Benefits:

• Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement.
• Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits.

*Excludes seasonal employees and interns.

Compensation varies by role, level, and location and is influenced by skills, experience, and business needs.

Your recruiter will provide details about benefits and specific compensation ranges during the hiring process.

Great American Insurance Group understands the importance of choosing a financially strong company. We are an organization built for the long term and are committed to giving you that strength.

Why can you trust Great American Insurance Group? For nearly 150 years, Americans have trusted us to protect them. Our innovative insurance solutions and specialization serves niche marketplaces that we know well. This expertise gives us a successful foundation that spans generations. You never know where a career in insurance will take you. Whether you are starting your career or are looking for a company to grow your experience, at Great American Insurance Group, you can join our more than 8,500 employees to “Be Here. Be GREAT!”