Senior Administrative & Operations Officer - Telework

Texas Health and Human Services; Austin (TX); Hybrid; USD 50,000 - 81,000; Full time

Benefits offered by this job

100% paid employee health insurance

Defined benefit pension plan

Career advancement opportunities

Job summary

Texas Health and Human Services Commission (HHSC) in Austin is seeking a Staff Services Officer V to lead Senior-level administrative operations for the Provider Finance Department. The role includes overseeing purchasing, travel processing, onboarding/offboarding, policy documentation, and IT ticket coordination while guiding staff with minimal supervision.

The position offers telework eligibility with in-office presence; typical duties include coordinating interviews, managing inventories, and

Qualifications

• Knowledge of agency programs, policies, and procedures; budgeting and office management.
• Ability to coordinate activities, use a computer and software, and think critically.
• Ability to study programs, interpret policies, analyze problems, and communicate effectively.

Responsibilities

• Oversee complex administrative functions including purchasing, requisitions, IT ticket coordination, travel processing, and records management.
• Manage the department joint inbox and route inquiries; track correspondence per protocols.
• Coordinate public meetings such as rate hearings and stakeholder meetings per program requests.
• Develop, maintain, and communicate internal policies and procedures for the administrative team.

Skills

Agency knowledge

Coordination skills

Analytical & communication

Education

Bachelor-level degree preferred

Job description

Texas Health and Human Services Commission (HHSC) in Austin is seeking a Staff Services Officer V to lead Senior-level administrative operations for the Provider Finance Department. The role includes overseeing purchasing, travel processing, onboarding/offboarding, policy documentation, and IT ticket coordination while guiding staff with minimal supervision.

The position offers telework eligibility with in-office presence; typical duties include coordinating interviews, managing inventories, and