Senior Administrative & Data Operations Coordinator (Hybrid)

Virginia Commonwealth University; Richmond (VA); Hybrid; USD 52,000 - 64,000; Full time

Benefits offered by this job

Hybrid work arrangement

Job summary

The Virginia Partnership for Gaming and Health (VPGH) at Virginia Commonwealth University seeks a Senior Administrative Assistant to support administrative, operational, financial, and data management tasks. You will help with program billing, dashboards, reporting, and coordination with providers and researchers.

The role emphasizes accuracy, collaboration, and timely reporting, with a hybrid work arrangement and engagement in statewide prevention and recovery initiatives.

Qualifications

• Minimum of one year of professional experience working in a problem gambling treatment program.
• Experience managing billing, reimbursement processes, financial tracking, and related documentation.
• Experience with statistical analysis, data management, and preparation of quantitative reports.
• Ability to develop, maintain, and update interactive dashboards using Power BI, Tableau, or comparable data visualization platforms.
• Proficiency in Microsoft Office, particularly Excel, Google Workspace (G Suite), Adobe Acrobat Pro, and REDCap.
• Experience using statistical software such as SPSS, R, Excel, or comparable programs to analyze data and identify trends.
• Ability to integrate, clean, validate, and analyze data from multiple sources and translate findings into meaningful reports and visualizations.
• Strong organizational skills, attention to detail, and ability to prioritize multiple responsibilities and meet deadlines.
• Excellent professional written and oral communication skills.
• Commitment to superior customer service and a positive, helpful, service-oriented attitude.
• Ability to work independently, take initiative, exercise sound judgment, and develop solutions to operational challenges.
• Ability to work collaboratively in a diverse, fast-paced environment.
• Ability to self-direct daily activities while remaining flexible to address immediate program and stakeholder needs.
• Demonstrated ability to handle confidential information with professional discretion.
• Familiarity with fostering an environment of respect, professionalism and civility with a diverse population.

Responsibilities

• Assist in coordinating and administering daily program operations, including procedures, processes, and systems to improve efficiency.
• Manage program billing and reimbursement processes, including reviewing invoices, verifying documents, tracking payments, and maintaining records.
• Develop, maintain, and update interactive data dashboards to monitor activities and outcomes.
• Collect, integrate, manage, and analyze data from treatment, outreach, and research activities.
• Conduct statistical analyses, monitor KPIs, evaluate outcomes, identify trends, and recommend improvements.
• Perform data quality assurance, validation, and audits for accurate reporting.
• Develop geographic maps and data visualizations showing service utilization and coverage.
• Prepare monthly, quarterly, and annual statistical and performance reports.
• Develop automated reporting processes to improve efficiency.
• Assist with budget tracking, financial reporting, and coordination of trainings and events.
• Support creation of newsletters, promotional materials, social media content, and stakeholder communications.
• Collaborate with leadership, providers, and partners to support operations and reporting.
• Maintain confidential program information and ensure compliance with policies.
• Perform other duties as assigned.

Skills

Strong organizational skills

Excellent written and oral коммуникаण

Ability to work independently

Collaborative in diverse environment

Tools

Power BI

Tableau

REDCap

Excel

Google Workspace

Adobe Acrobat Pro

SPSS

R

Job description

The Virginia Partnership for Gaming and Health (VPGH) at Virginia Commonwealth University seeks a Senior Administrative Assistant to support administrative, operational, financial, and data management tasks. You will help with program billing, dashboards, reporting, and coordination with providers and researchers.

The role emphasizes accuracy, collaboration, and timely reporting, with a hybrid work arrangement and engagement in statewide prevention and recovery initiatives.