Senior Administrative Coordinator, Veterinary Client Services

Texas A&M University System; College Station (TX); On-site; USD 45,000 - 55,000; Full time

Job summary

Texas A&M University System is seeking a Senior Administrative Coordinator for the Small Animal Hospital to supervise the front desk, oversee admissions and discharges, manage cash handling, scheduling, and client services, ensuring a positive client experience. The role requires a bachelor’s degree with six years in office administration and preferred hospitality or communications training.

Knowledge of EMR systems and bilingual English/Spanish is a plus.

Qualifications

• Bachelor’s degree or any equivalent combination of education and experience.
• Six years of experience in office administration.
• Hospitality, customer service, or communications training or certification preferred.
• Five years administrative and supervisory experience preferred.
• Experience with an EMR system and bilingual English/Spanish is a plus.

Responsibilities

• Supervises, trains, assigns tasks and evaluates staff.
• Implements procedures and communicates policies.
• Balance daily cash drawer and deposits.
• Coordinate with EzyVet team to improve processes.
• Provide excellent client service and resolve complaints.
• Support clinical and administrative offices.

Skills

Supervisory experience

Customer service

Communication skills

Multitasking

Bilingual English/Spanish

Education

Bachelor’s degree

Tools

EMR system

Excel

Job description

Texas A&M University System is seeking a Senior Administrative Coordinator for the Small Animal Hospital to supervise the front desk, oversee admissions and discharges, manage cash handling, scheduling, and client services, ensuring a positive client experience. The role requires a bachelor’s degree with six years in office administration and preferred hospitality or communications training.

Knowledge of EMR systems and bilingual English/Spanish is a plus.