Senior Administrative Coordinator – Clinical Research Ops

UPMC; Pittsburgh (Allegheny County); Hybrid; USD 52,000 - 70,000; Full time

Job summary

UPMC Hillman Cancer Center is seeking an Administrative Assistant Intermediate to join our Clinical Research Services team at the UPMC Cancer Pavilion in Shadyside. You will support senior leaders and coordinate daily operations in a fast-paced research department, with a standard Monday–Friday daylight schedule and onsite work at Suite 301.

The role requires strong administrative experience, excellent customer service skills, and proficiency with Microsoft Office.

Qualifications

• Experience providing administrative support to senior leadership.
• Strong calendar management and scheduling abilities.
• Proficiency with Microsoft Office applications (Outlook, Word, Excel, PowerPoint).
• Experience with onboarding and coordinating department processes.
• Ability to arrange travel and coordinate related logistics.

Responsibilities

• Under general direction, provides varied administrative support to a department or group of professionals.
• Coordinate employee onboarding, transfers, and offboarding activities, including system access, equipment, badges, telecommunications, distribution lists, and related personnel support activities.
• Manage departmental access and credentialing requests for employees, physicians, and external partners across organizational and research systems.
• Maintain departmental records, databases, contact directories, inventories, and operational tracking tools to support business and regulatory needs.
• Serve as a liaison between department leadership and internal service areas, including IT, HR, Facilities, Security, Fiscal, and external vendors.
• Support departmental financial and administrative operations, including invoice processing, expense documentation, purchasing activities, and coordination with fiscal teams.
• May make travel arrangements.
• Maintains various accounting and budgetary records (expense reports).
• Collects, compiles, and analyzes moderately complex data and information; drafts reports.

Skills

Administrative support

Calendar management

Customer service

Microsoft Office

Onboarding coordination

Travel coordination

Tools

Microsoft Office

Job description

UPMC Hillman Cancer Center is seeking an Administrative Assistant Intermediate to join our Clinical Research Services team at the UPMC Cancer Pavilion in Shadyside. You will support senior leaders and coordinate daily operations in a fast-paced research department, with a standard Monday–Friday daylight schedule and onsite work at Suite 301.

The role requires strong administrative experience, excellent customer service skills, and proficiency with Microsoft Office.