Senior Administrative Assistant - Fire Dept Operations

City of Colorado Springs; Colorado Springs (CO); On-site; USD 42,000 - 64,000; Full time

Job summary

City of Colorado Springs seeks a Senior Administrative Assistant to deliver a broad range of high-level secretarial and clerical support for the Division of the Fire Marshal. You will manage schedules, process payments, handle public inquiries, and assist with permits and inspections in a fast-paced environment.

You will support the Knox program, compile division statistics, and provide backup for other DFM functions while ensuring accuracy and professionalism in all communications.

Qualifications

• Experience using PeopleSoft Accounting Systems.
• Experience working with permit requirements and compliance.
• Proficiency using Microsoft Office Applications, particularly Word, Excel, and Outlook.
• Experience navigating Power BI dashboards.

Responsibilities

• Schedule fire code inspections and manage calendars for inspections staff.
• Assist customers via walk-in, email or telephone inquiries.
• Data entry and QA for inspection reports, plan reviews and occupancy records.
• Assist with issuance and tracking of permits and inspections including fees.
• Provide support for the HAMMERS software and related data duties.
• Process payments and research payment histories to collect outstanding balances.
• Support Knox program administration and information requests from the public.

Skills

Multitasking

Customer service

Written and verbal communication

Learning new systems

Team collaboration

Attention to detail

Education

High school diploma or GED

Tools

PeopleSoft

Power BI

Microsoft Office

Job description

City of Colorado Springs seeks a Senior Administrative Assistant to deliver a broad range of high-level secretarial and clerical support for the Division of the Fire Marshal. You will manage schedules, process payments, handle public inquiries, and assist with permits and inspections in a fast-paced environment.

You will support the Knox program, compile division statistics, and provide backup for other DFM functions while ensuring accuracy and professionalism in all communications.