Join us to apply for the Senior Administrative Assistant role at Genworth.
About CareScout: Join us on a mission to simplify and dignify the aging experience. We are the children, siblings, neighbors, and friends of those navigating the fragmented and confusing system of long-term care. Our team is ferociously curious and relentless in our pursuit of a better system – and we are deeply committed to a sense of belonging for all, in all phases of life.
We’re creating a new experience for care seekers and their families, bringing together long-term care options, non-healthcare resources, education, and human support into one place. We work hard, we have fun, we care about each other, and we share the mission. If this sounds like a place where you could thrive, join us!
CareScout is a division of Genworth Financial, Inc, a Fortune 500 provider of products, services and solutions that help families address the financial challenges of aging.
Position: Senior Administrative Assistant
Location: Remote
Your Role
As the Administrative Assistant for the CareScout Sales leadership team, you will play a critical role in executing CareScout’s strategic initiatives and external-facing activities. Your experience, skills, and expertise will be utilized to provide proactive and high-level administrative and project support in an extremely fast-paced environment, serving as a primary point of contact for external stakeholders. This is an excellent opportunity to work collaboratively as part of a high-impact, mission-critical team while expanding your knowledge and skills.
What You Will Be Doing
- Provide administrative support including coordination of strategic projects and other work in support of the CareScout Sales leadership team.
- Serve as a liaison internally and externally regarding administrative issues; manage relationships with an understanding of audiences and cultivate and maintain solid relationships.
- Proactively manage communication and information flow to internal and external audiences.
- Understand Sales Leadership team priorities and accordingly schedule, maintain, and coordinate calendar of on-site and virtual appointments, meetings, and related arrangements.
- Ensure complex and frequent travel arrangements, including expense reconciliation for the leadership team, are managed timely and accurately.
- Independently manage and coordinate multiple projects, activities, dates, resources, and dependencies according to priorities and deadlines; set/reset expectations as appropriate.
- Creatively harness technology to streamline activities and effectively deliver responsibilities.
- Format and manage strategic work products, including presentations.
- Assist with the facilitation of new hire onboarding.
- Ensure complex meeting and event planning and execution for internal and external events.
- Manage and coordinate purchase requisitions, accounts payable submissions/research, payments, and reconciliation (including budget tracking) with departmental needs.
- Manage other special projects and assignments as needed.
What You Bring
- 10+ years of relevant administrative support experience supporting senior leadership.
- Strong and proactive verbal communication skills, confidence, and professional presence.
- Strong written communication and proofreading skills.
- Highest level of integrity, discretion, and confidentiality.
- Professional demeanor, proven good judgment, and exemplary customer service skills.
- Ability to be extremely adaptable and flexible.
- Extremely high attention to detail and follow-up.
- Superior organizational, multi-tasking, and prioritization abilities.
- Motivated, even-tempered team player with strong, creative problem-solving skills.
- Exceptional technological skills, including proficiency in Microsoft Office, Google Docs, and OneDrive.
- Previous scheduling experience and extensive travel arrangements.
- Ability to work standard hours of 8:00 AM to 5:30 PM M-F and willingness to work additional overtime or off-hours on short notice.
- Flexibility to travel up to 10%.
Nice to Have
- Prior experience supporting Sales leadership.
- Concur travel and expense experience.
- Ability to quickly reprioritize daily tasks and learn new software, programs, mobile, and web applications.
Employee Benefits & Well-Being
Competitive Compensation & Total Rewards Incentives:
- Comprehensive Healthcare Coverage
- Multiple 401(k) Savings Plan Options
- Auto Enrollment in Employer-Directed Retirement Account (100% employer-funded!)
- Generous Paid Time Off – Including 12 Paid Holidays, Volunteer Time Off, and Paid Family Leave
- Disability, Life, and Long-Term Care Insurance
- Tuition Reimbursement, Student Loan Repayment, and Training & Certification Support
- Wellness support including gym membership reimbursement and Employee Assistance Program resources (work/life support, financial & legal management)
- Caregiver and Mental Health Support Services
Additional Details
- Seniority level: Mid-Senior level
- Employment type: Full-time
- Job function: Administrative
- Industries: Insurance