Senior Administrative Assistant

humana; United States; On-site; USD 60,000 - 75,000; Full time

Job summary

Humana seeks a Senior Administrative Assistant to provide executive-level support for senior leaders and teams in the Dallas‑Fort Worth area. The role is currently onsite with potential hybrid scheduling in the future, requiring strong organization and proactive problem‑solving.

You will manage calendars, coordinate meetings and travel, prepare presentations, and support projects while maintaining confidentiality and professional poise in a dynamic environment.

Qualifications

• 5+ years of administrative experience, including support to senior leaders or cross-functional teams.
• Must be able to travel throughout the Dallas-Fort Worth market as needed; mileage reimbursed per policy.
• Proficient in Microsoft Outlook, Word, PowerPoint, and Excel (intermediate level for data organization).
• Strong written and verbal communication; able to draft professional materials independently.

Responsibilities

• Proactively manage complex calendars, meetings, and travel for senior leaders; align with objectives.
• Draft, edit, and proofread professional correspondence and presentations with accuracy.
• Coordinate meetings, events, and agendas; capture action items and follow-up.
• Support projects and day-to-day operations; maintain confidentiality and professional discretion.

Skills

Executive support

Calendar management

Travel coordination

AI tools usage

Multitasking

Communication

Confidentiality

Problem solving

Tools

Microsoft Outlook

Microsoft Word

PowerPoint

Excel

Job description

Become a part of our caring community

The Senior Administrative Assistant provides executive-level administrative and operational support to senior leaders and business teams. Responsibilities include managing complex calendars, coordinating meetings and travel, preparing presentations and correspondence, supporting projects, and partnering with internal and external stakeholders. This role requires strong organizational, communication, problem-solving, and time-management skills, with the ability to manage multiple priorities, maintain confidentiality, and adapt to changing business needs. Proficiency in Microsoft Outlook, Word, PowerPoint, and Excel is required.

Work Location: This position is currently onsite, with the potential to transition to a partial hybrid schedule in the future based on business needs and leadership approval.

Key Responsibilities

Executive & Operational Support

• Proactively manage complex calendars, meetings, appointments, and shifting priorities for assigned leaders, ensuring alignment with business objectives and strategic initiatives.
• Anticipate scheduling conflicts, identify solutions, and optimize time management to maximize leader effectiveness and productivity.
• Serve as a trusted liaison across departments and stakeholders, fostering seamless communication, collaboration, and coordination.
• Support senior leaders with special projects, business initiatives, and day-to-day operational needs.

Communication & Information Management

• Draft, edit, and proofread professional correspondence, presentations, reports, and meeting materials with a high level of accuracy and attention to detail.
• Manage inbound communications, including calls, emails, and messages, exercising discretion in prioritization and response management.
• Maintain strict confidentiality of sensitive business information while demonstrating sound judgment and professionalism.
• Prepare executive-ready materials and ensure information is organized, accurate, and readily accessible.

Meeting, Travel & Event Coordination

• Plan, coordinate, and execute meetings, workshops, leadership events, and team gatherings, both virtual and in person.
• Prepare agendas, briefing materials, presentations, and meeting documentation to drive productive discussions and outcomes.
• Capture action items, monitor follow-up activities, and track key deliverables to ensure accountability and completion.
• Coordinate business travel arrangements, itineraries, and related expense processes.

Process Improvement & Operational Excellence

• Continuously evaluate administrative processes and identify opportunities to improve efficiency, effectiveness, and service delivery.
• Develop and maintain standardized templates, trackers, reporting tools, and documentation to support operational consistency.
• Leverage technology and emerging productivity tools, including AI-enabled solutions, to streamline workflows and enhance team performance.
• Support operational tracking activities, including budgets, invoices, project plans, and team initiatives.

Office & Team Support

• Assist with office operations and administrative functions, including vendor coordination, supply management, and facility‑related support as needed.
• Manage document lifecycle processes, including distribution, organization, retention, and archiving.
• Support onboarding activities and help coordinate team events, meetings, and engagement initiatives.
• Contribute to a positive, collaborative, and highly organized work environment.

Decision-Making & Leadership Support

• Exercise independent judgment when prioritizing competing requests, resolving scheduling challenges, and managing multiple stakeholders.
• Operate effectively in a dynamic environment with evolving priorities, demonstrating flexibility and adaptability.
• Work with minimal supervision while proactively identifying needs, solving problems, and delivering high‑quality results.
• Utilize organizational knowledge, critical thinking, and sound decision‑making to support leaders and business objectives.

Use your skills to make an impact

Required Qualifications

• 5+ years of administrative experience, including at least 3-years supporting senior leaders or complex, cross‑functional teams
• Must be able to travel throughout the Dallas‑Forth Worth market as needed for business purposes, Mileage reimbursement in accordance with company policy.
• Proficient in Microsoft Outlook, Word, PowerPoint, and Excel (intermediate level: data organization, tracking, basic formulas)
• Strong written and verbal communication skills; able to draft professional correspondence and materials independently
• Demonstrated use of AI tools (e.g., Copilot, Claude, Gemini) for administrative or productivity tasks
• Curiosity about emerging AI and productivity tools; actively follows developments that could improve individual and team effectiveness
• Ability to manage multiple competing priorities under tight timelines
• Strong attention to detail and accuracy
• Capacity to maintain confidentiality