Senior Administrative Assistant

Kansas Department of Health and Environment; Kansas; On-site; USD 10,000 - 60,000; Full time

Job summary

A leading government agency is seeking a Senior Administrative Assistant to support daily operations, including processing documents and assisting with KanCare benefits. The ideal candidate will have strong organizational skills and a medical background is preferred. Join a team dedicated to improving health and well-being in Kansas.

Benefits

Comprehensive medical, mental, dental, vision coverage

Sick & Vacation leave

Work-Life Balance programs

Paid State Holidays

Fitness Centers in select locations

Employee discounts with the STAR Program

Retirement And Deferred Compensation Programs

Qualifications

• One year of experience in general office, clerical, and administrative support work.
• Medical background preferred with relevant coursework.

Responsibilities

• Process incoming mail, scan and link medical records.
• Answer multi-line phones and assist consumers with applications.

Skills

Organization

Time Management

Attention to Detail

Customer Service

Effective Communication

Education

High School, GED

Tools

Word

Excel

PowerPoint

Access

Job description

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Job Posting

Important Recruitment Information for this vacancy

Job Posting

Important Recruitment Information for this vacancy

Job Posting closes: May 22, 2025

Required documents uploaded by: May 22, 2025

Kansas Department of Health and Environment:

Our agency is led by Secretary Janet Stanek, who was appointed by Gov. Kelly in Dec 2021. KDHE is comprised of three divisions: Public Health, Environment, and Health Care Finance (which includes the State’s Medicaid program, KanCare). We are the only agency in the nation to have these three entities under one roof which allows us to take a holistic approach to improving and protecting the health and well-being of all Kansans.

About The Position

Who can apply: External (Open to Anyone)

Classified/Unclassified Service: Unclassified

Full-Time/Part-Time: Full-time

Regular/Temporary: Regular

Work Schedule: Monday-Friday, 8am-5pm (Flexible schedules available)

Eligible to Receive Benefits: Yes

Veterans' Preference Eligible: Yes

Compensation:

• Hourly Pay Range: $15.75-$18.19
• Salary can vary depending upon education, experience, or qualifications.
  
  

Employment Benefits

Comprehensive medical, mental, dental, vision, and additional coverage

Sick & Vacation leave

Work-Life Balance programs: parental leave, military leave, jury leave, funeral leave

Paid State Holidays (designated by the Governor annually)

Fitness Centers in select locations

Employee discounts with the STAR Program

Retirement And Deferred Compensation Programs

Visit the Employee Benefits page for more information…

Position Summary & Responsibilities

Position Summary:

The position (K0229677)

This department adjudicates disability cases for persons applying for KanCare benefits. Medical background is preferred: Medical records, terminology, or medical office experience or course work. Organization and time management skills are key. Attention to detail and accuracy are critical.

Answer multi-line phones in conjunction with other staff logged in to the phone system. Communicate one-on-one with consumer for assistance completing applications by phone or in person. Perform backup duties for case development including data entry, retrieving and assessing medical evidence, requesting medical records from providers, follow-up calls, and workflow queues. Daily office closure, ensuring all areas meet HIPAA requirements.

Job Responsibilities may include but are not limited to the following:

Perform duties in support of daily general office operation: Process incoming mail; open, date stamp, scan, lookup case numbers to add to the document. Scan and link medical records received by mail and route cases. Scan decisions. Send replacement authorizations when we receive unusable copies. Forward documents received in error. Obtain new mailing address for returned mail. Work closely with program and administrative specialists to coordinate work activities.

Receive and process documents from mail, e-mail, and fax to create and assign cases in the PMDT and other associated systems. Processing incoming referrals from the KanCare office. Scanning and linking of documents. Review documents for accuracy and completion. Properly route documents and cases with 100% accuracy. Assign cases to Case Development Staff including specialized cases. Maintain scanning equipment. Establish and maintain workflow instructions for the assigned desk.

Qualifications

• Education:
• High School, GED
• Licensing & Certification:
• Valid Driver's License - Incumbent is required to have and maintain a valid driver's license when operating a state vehicle, a private vehicle, or a rental vehicle for the benefit of the State
• Minimum Qualifications:
• One year of experience in general office, clerical and administrative support work. Education may be substituted for experience as determined relevant by the agency
• Preferred Qualifications:
• Some post-secondary education
• Course work in medical office administration
• Word, Excel, PowerPoint, Access
• Proofreading, editing, attention to detail
• Independent judgment and initiative
• Outstanding customer service
• Effective communication
• Ability to research and compile information
• One year of medical office experience
• One year experience with medical records release of information
• One year experience with medical terminology
  

Recruiter Contact Information

Name: Tracey Benson

Email: [e-mail]

Mailing Address: 1000 SW Jackson St. Suite 580 Topeka, KS 66612

Job Application Process

• First Sign in or register as a New User.
• Complete or update your contact information on the Careers> My Contact Information page. *This information is included on all your job applications.
• Upload required documents listed below for the Careers> My Job Applications page. *This information is included on all your job applications.
• Start your draft job application, upload other required documents, and Submit when it is complete.
• Manage your draft and submitted applications on the Careers> My Job Applications page.
• Check your email and My Job Notifications for written communications from the Recruiter.
• Email – sent to the Preferred email on the My Contact Information page
• Notifications – view the Careers> My Job Notifications page
  

Helpful Resources at jobs.ks.gov : “How to Apply for a Job – Instructions” and “How to Search for a Job – Instructions"

Required Documents For This Application To Be Complete

Upload these on the Careers - My Job Applications page

Transcripts

DD214 (if you are claiming Veteran’s Preference)

Upload these on the Attachments step in your Job Application

• Resume
• Cover Letter
  
  

Helpful Resources at jobs.ks.gov : “How, What, & Where do I Upload Documents”

How To Claim Veterans Preference

Veterans' Preference Eligible (VPE): Former military personnel or their spouse that have been verified as a "veteran"; under K.S.A. 73-201 will receive an interview if they meet the minimum competency factors of the position. The veterans' preference laws do not guarantee the veteran a job. Positions are filled with the best qualified candidate as determine by the hiring manager.

Learn more about claiming Veteran’s Preference

How To Claim Disability Hiring Preference

Applicants that have physical, cognitive and/or mental disabilities may claim an employment preference when applying for positions. If they are qualified to meet the performance standards of the position, with or without a reasonable accommodation, they will receive an interview for the position. The preference does not guarantee an applicant the job, as positions are filled with the best qualified candidate as determined by the hiring manager.

Learn more about claiming Disability Hiring Preference

PLEASE NOTE: The documentation verifying a person's eligibility for use of this preference should not be sent along with other application materials to the hiring agency but should be sent directly to OPS. These documents should be sent either by fax to [phone], scanned and emailed to [e-mail], or can be mailed/delivered in person to:

ATTN: Disability Hiring Preference Coordinator

Office of Personnel Services

Landon State Office Building

900 SW Jackson, Rm 401

Topeka, KS 66612

Equal Employment Opportunity

The State of Kansas is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job.

If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the agency recruiter.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Government Administration

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