Senior ACH & Payments Specialist - Risk & Reconciliation

Dollar Bank, FSB; Pittsburgh (Allegheny County); On-site; USD 42,000 - 65,000; Full time

Job summary

Dollar Bank, FSB is hiring a Payment Processing Specialist to join the Automated Clearing House (ACH) processing team. The role focuses on processing incoming and outgoing ACH files, ensuring accuracy, and meeting tight deadlines.

The position emphasizes risk awareness, attention to detail, and strong customer service. Candidates should have banking experience or ACH knowledge and be prepared to learn regulatory requirements.

Qualifications

• High School Diploma/GED required. Some college a plus.
• Banking experience and working knowledge of ACH is preferred, including good balancing skills and an understanding of debit and credit transactions; banking experience is preferred.
• Ability to demonstrate good problem solving and technical skills, as well as an attention to detail and a good math aptitude.
• Must be a highly motivated self-starter, a team player, flexible, and lead by example.
• Working knowledge of Microsoft Word and Excel with the ability to learn multiple applications and maneuver between them.
• Must possess good written and verbal communication skills, as well as strong customer service skills.
• Ability to move large sums of money within established policies and operating procedures.
• Must be willing to learn State and Federal Regulations, including but not limited to Regulation J, Regulation E, UCC Law, and OFAC.
• Must be willing to learn NACHA (National Automated Clearing House Association) rules regarding credit and debit processing requirements.

Responsibilities

• Process incoming and outgoing ACH files.
• Monitor established ACH risk controls.
• Provide statistical reporting to management.
• Possess a thorough knowledge and understanding of the ACHplus software package.
• Process new client set-up in ACHplus.
• Balance with Federal Reserve, Accounting, and internal General Ledger system on a daily basis.
• Research and answer customer inquiries.
• Process non-complex reclamations from Federal Government Agencies and other originators within appropriate time frames.
• Ensure daily functions are completed accurately and within the deadlines of the department.
• Complete additional duties as assigned.

Skills

Problem solving

Attention to detail

Math aptitude

Team player

Self-starter

Flexible

Lead by example

Written communication

Verbal communication

Customer service

Education

High School Diploma/GED

Some college

Tools

Microsoft Word

Microsoft Excel

Job description

Dollar Bank, FSB is hiring a Payment Processing Specialist to join the Automated Clearing House (ACH) processing team. The role focuses on processing incoming and outgoing ACH files, ensuring accuracy, and meeting tight deadlines.

The position emphasizes risk awareness, attention to detail, and strong customer service. Candidates should have banking experience or ACH knowledge and be prepared to learn regulatory requirements.