Senior Accountant, AI Ops & Cash Collections

Spacex; Palo Alto (CA); Híbrido; USD 130.000 - 190.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Stock options

401(k) plan

Medical, vision, and dental coverage

Paid vacation & holidays

Descripción de la vacante

SpaceX, based in Palo Alto, seeks a Sr. Accountant, AI Operations to own how invoices convert to cash across Grok API usage, subscriptions, and enterprise agreements.

You will lead a high‑visibility, cross‑functional effort with deal desk, revenue, FP&A, sales, and legal to optimize collections and billing processes. You will drive the playbook for outreach, disputes, and dunning while ensuring accurate close data, and will leverage AI to automate repetitive tasks with appropriate human

Formación

• Bachelor’s degree in accounting, finance, business, or related field.
• Hands-on experience owning a receivables portfolio and its results.
• Ability to read an aging report, reconcile an account, and explain to revenue accounting how a dispute or credit affects the books.
• Track record of improving a collections process and getting others to adopt the new approach.
• Experience using AI for repetitive work, validating output, and incorporating what works into the team’s workflow.
• Excellent written, verbal, and interpersonal communication skills.

Responsabilidades

• Build and maintain the playbook for outreach, disputes, dunning, service restrictions, and escalations.
• Own DSO, aging, and collection performance as well as accounts through outreach, dispute resolution, payment application, and reconciliation.
• Deliver complete and accurate collections data on time for monthly and quarterly close.
• Review high-risk work before it reaches a customer or the books.
• Take on the harder accounts including aged balances, complex disputes, and customers who need direct involvement.
• Keep the receivables ledger clean with cash applied, disputes documented, and every balance explainable.
• Use AI for repetitive work; review output before it reaches a customer or the books.
• Decide what should stay manual vs. automated and hold the team to that standard.
• Work across Campfire, Salesforce, NetSuite, Stripe, Databricks, and D365.
• Partner with billing a revenue accounting to fix root‑cause issues.

Conocimientos

Accounts receivable

Billing

Collections

AI in finance

Cross-functional collaboration

Educación

Bachelor’s degree in accounting, finance, business, or related field

Herramientas

Plain

Zendesk

Descripción del empleo

SpaceX, based in Palo Alto, seeks a Sr. Accountant, AI Operations to own how invoices convert to cash across Grok API usage, subscriptions, and enterprise agreements.

You will lead a high‑visibility, cross‑functional effort with deal desk, revenue, FP&A, sales, and legal to optimize collections and billing processes. You will drive the playbook for outreach, disputes, and dunning while ensuring accurate close data, and will leverage AI to automate repetitive tasks with appropriate human