Senior Accountant

Cloud5 Communications; Chicago (IL); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k)

Flexible PTO

Parental leave

Job summary

Cloud5 Communications is seeking a Senior Accountant to join the finance team, reporting to the Controller. You will manage day-to-day general ledger operations, drive accuracy in the monthly close, and perform analytical reviews.

The ideal candidate has 3–5+ years of accounting experience, strong NetSuite and Excel skills, and the ability to connect financial data with operational workflows in a fast-paced environment.

Qualifications

• Bachelor’s degree in Accounting, Finance, or related field.
• 3-5+ years of progressive accounting experience in tech, IT services, SaaS, or hospitality-adjacent sectors.
• Strong understanding of operational business processes and GAAP.
• Hands-on NetSuite ERP experience and advanced Excel skills.
• Experience with expense management systems (e.g., Concur, Ramp, Expensify).

Responsibilities

• Prepare, review, and draft general ledger entries, recurring journal entries, and accruals per GAAP.
• Perform monthly reconciliations of GL accounts including bank statements and intercompany balances.
• Analyze operational data to prepare journal entries and support financial reporting.
• Partner with operational departments to reflect activities in accounting workflows.
• Assist Controller with efficient month-end close and audit prep.
• Oversee expense processing workflows with accurate coding and timely resolution.
• Suggest process improvements and automation where applicable.

Skills

Autonomy & Ownership

Commercial Mindset

Attention to Detail

Communication

Positive Attitude

Business & Operational Acumen

Education

Bachelor’s degree in Accounting, Finance, or related field

Tools

NetSuite

Microsoft Excel

Expense Software

Job description

Cloud5 Communications delivers exceptional customer experiences through managed IT services (MSP), innovative high-speed internet and network managed services, cloud-based telephony solutions, and contact center services for the hospitality industry. We combine cutting-edge technology with hospitality expertise to help the world’s leading brands deliver outstanding guest experiences.

Position Overview

We are seeking a detail-oriented, self-motivated, and collaborative Senior Accountant to join our finance team. Reporting directly to the Controller, you will play a critical role in managing day-to-day general ledger operations, driving accuracy in our monthly close process, and performing analytical reviews.

The ideal candidate goes beyond the numbers—possessing a strong business acumen and a solid understanding of operational workflows to connect daily financial activities with broader company operations. You thrive in an independent, fast-paced environment, possess strong proficiency in NetSuite and Microsoft Excel, and bring a solutions-oriented, positive attitude to the team.

Key Responsibilities

• General Ledger & Journal Entries: Prepare, review, and draft accurate general ledger entries, recurring journal entries, and accruals in accordance with GAAP.
• Account Reconciliations: Perform monthly reconciliations of complex GL accounts (including bank statements, prepaid expenses, accrued liabilities, and intercompany balances) to ensure data integrity.
• Operational & Data Analysis: Analyze operational data and business transactions to prepare journal entries, support financial reporting, and provide meaningful operational insights.
• Cross-Functional & Process Alignment: Partner with key operational departments to gain a clear understanding of end-to-end business operations, ensuring accounting workflows properly reflect underlying operational activities.
• Month-End & Year-End Close: Assist the Controller in executing an efficient, timely month-end close cycle and support preparation for annual audits.
• Expense Processing & Management: Oversee and manage expense processing workflows, ensuring policy compliance, accurate coding, and timely resolution of expense queries.
• Process Improvement: Continuously evaluate accounting and operational procedures, recommending and implementing process automation or efficiencies where applicable.

Required Qualifications & Experience

• Education: Bachelor’s degree in Accounting, Finance, or a related field.
• Experience: 3-5+ years of progressive accounting experience, ideally within tech, IT services, SaaS, or hospitality-adjacent sectors.
• Business & Operational Acumen: Strong familiarity with operational business processes and how front-line operations impact the general ledger and financial statements.
• Software Proficiency:
• NetSuite: Hands-on experience with NetSuite ERP required.
• Microsoft Excel: Advanced proficiency (VLOOKUP/XLOOKUP, Pivot Tables, data manipulation, index/match).
• Expense Software: Experience utilizing expense management systems (e.g., Concur, Ramp, Expensify, or similar).
• Autonomy & Ownership: Ability to work independently with minimal supervision while taking full ownership of assigned tasks and deadlines.
• Commercial Mindset: Ability to map accounting activities back to core business functions and commercial workflows.
• Attention to Detail: High level of accuracy in data entry, account analysis, and financial reporting.
• Communication: Clear, professional verbal and written communication skills across all organizational levels.
• Positive Attitude: Brings a constructive, collaborative, and adaptable mindset to team initiatives and daily challenges.
• Benefits include medical, dental, vision, 401(k), flexible PTO, parental leave, and more

Cloud5 Communications is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.