Senior Account Supervisor, Brand

ZN001 Zeno US; Los Angeles (CA); On-site; USD 100,000 - 125,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Paid time off

Be Kind to Your Mind Headspace

Job summary

Zeno Group in Los Angeles seeks an experienced Senior Account Supervisor, Brand to lead strategic communications programs and mentoring for a fast-paced team. You will guide client relationships, supervise media relations, and drive integrated campaigns across channels to deliver measurable business impact.

The role balances strategic leadership with hands-on execution, with opportunities to contribute to growth and client development within a regulated industry.

Qualifications

• 6+ years in public relations, communications, brand marketing, or related fields within an agency or fast-paced environment.
• Strong media relations with journalist relationships and earned coverage experience.
• Experience developing and executing campaigns that support brand objectives.
• Excellent writing, editing, and client-facing presentation skills.
• Strong project management, budgeting, and deadline management; mentoring capabilities.

Responsibilities

• Serve as a trusted day-to-day client contact, guiding programs and delivering exceptional service across accounts.
• Develop messaging, content, and programs that support brand and business objectives.
• Lead media relations, executive visibility, and outreach planning.
• Partner with internal teams and external stakeholders to execute integrated campaigns.
• Contribute to agency growth through new business involvement and client expansion.
• Mentor junior team members and oversee budgets, timelines, and deliverables.

Skills

Public relations

Brand marketing

Media relations

Writing

Project management

Leadership

Job description

Zeno Group is the fiercely independent and global, integrated communications agency, born from PR. We bring together the boldest and brightest talent to help clients across industries and sectors unleash the power of strategic communications. Guided by our "Fearless Pursuit of the Unexpected," we push the boundaries to achieve real business value and societal impact for clients. Winner of the industry’s most coveted awards including the 2024 PRWeek U.S. Outstanding Large Agency of the Year, 2023 PRWeek Purpose Agency of the Year, 2022 PRWeek Global Agency of the Year, 2022 PRovoke Best Large Agency to Work For in North America and a three-time winner of PRWeek’s Best Places to Work. Zeno has also been previously recognized by the Cannes Lions International Festival of Creativity. Zeno is a DJE Holdings Company.

Job Description: Senior Account Supervisor, Brand

you enjoy helping brands build trust, strengthen reputations, and connect with audiences through meaningful storytelling and integrated communications programs? Are you energized by leading client relationships, driving communications initiatives, and helping teams deliver impactful work? As a Senior Account Supervisor, Brand at Zeno, you will lead communications programs, partnering closely with clients, account teams, and cross-functional specialists to deliver integrated campaigns and measurable business impact. This role is ideal for a communications professional who enjoys balancing strategic leadership with hands-on execution while operating within a regulated industry. You'll guide client programs, oversee media relations initiatives, contribute to business growth, and mentor junior team members while helping clients achieve their communications and business objectives.

About the Role

• Client Leadership & Program Management: Serve as a trusted day-to-day client contact, managing communications programs, providing recommendations, and ensuring exceptional client service across multiple accounts.
• Brand Communications: Develop messaging, content, and communications programs that support brand and business objectives.
• Media Relations & Executive Visibility: Lead media relations programs, including outreach planning, spokesperson preparation, media materials development, and relationship-building with key journalists.
• Integrated Campaign Execution: Partner with internal teams and external stakeholders to execute integrated communications initiatives, events, and campaigns across traditional and emerging channels.
• Business Growth & New Business Support: Contribute to agency growth through client expansion opportunities and participation in cross-practice and cross-office new business efforts.
• Team Leadership & Development: Mentor, coach, and support junior team members by providing guidance, feedback, delegation, and opportunities for professional growth.
• Account Operations & Delivery: Oversee account budgets, timelines, resources, media plans, and deliverables, ensuring programs are delivered successfully, on budget, and to a high standard.

About You

• 6+ years of experience in public relations, communications, brand marketing, or related fields within an agency or fast-paced communications environment.
• Strong media relations experience, with a track record of building journalist relationships, securing earned coverage, and supporting executive visibility programs.
• Experience developing and executing communications programs that support brand and business objectives.
• Strong writing, editing, and presentation skills, with experience developing client-facing materials.
• Strong project management and organizational skills, with the ability to manage multiple priorities, stakeholders, budgets, and deadlines simultaneously.
• Experience mentoring and developing junior team members while fostering a collaborative, high-performing team environment.
• Curious, solutions-oriented, and comfortable navigating complex communications challenges while building strong client relationships.

Preferred Qualifications:

• Experience contributing to integrated campaigns spanning earned, owned, social, executive visibility, or reputation management programs.
• Experience supporting business development, client growth initiatives, or new business pitches.

Pay Range:

$100,000-$ 125,000 USD/yr. An employee’s pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of DJEH’s total compensation package for employees. Other rewards may include annual bonuses, a Paid Time Off policy, and region-specific benefits.

Level 06 An employee’s pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of DJEH’s total compensation package for employees. Other rewards may include annual bonuses, a Paid Time Off policy, and region-specific benefits.

About Our Benefits

• Healthy, happy employees make Zeno better, so we have programs that support physical, mental and financial wellness.
• Our culture and benefits are designed to promote flexibility, celebrate diversity and support work/life balance.
• We offer a variety of medical, dental and vision insurance with prescription plans, as well as short and long-term disability.
• Our Be Kind to Your Mind program focuses on mental health, providing a paid subscription to Headspace and access to mental health providers and other services through a best-in-class employee assistance program.
• Employees are encouraged to bring their authentic self to Zeno and participate in our employee resource groups which build communities for sharing and support.
• And while we love our work, we believe in the restorative power of time off with generous vacation, paid holidays and self-care time.
• Employees are supported in their pursuit of financial wellness with a 401(k) plan, pretax flexible spending accounts, tuition assistance, life insurance and free access to a certified financial coach.
• And our unique ZenoFit program provides a monthly allowance to fund activities in your personal life that bring you joy and keep you healthy.
• These and other benefits are available to non-temporary employees in the US.

Zeno Group, Inc. provides equal employment opportunities to applicants and employees. Employment decisions are made on the basis of job-related criteria without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, marital status, age, genetic information, national origin, disability, military, or veteran status, or any other classification protected by applicable law. We invite all applicants to voluntarily self-identify their race, ethnicity, and gender. Submission of the information on this form is strictly voluntary and refusal to provide it will not subject you to any adverse treatment. Information obtained will be retained in a confidential file and separate from personnel records. This information may only be used in accordance with the provision of applicable federal laws, executive orders, and regulations. If you want more information about any of the sections, please check with a company representative.

We are a rapidly-growing agency that provides opportunities to learn, develop skills and collaborate with colleagues at all levels across our global network. Ask us about Zeno’s Day of Play, Zeno Gives Back (our global day of service), Fearless University, office happy hours and more.

We are always looking for diverse talent who can bring great energy to our teams and our business.

Zeno is the place where careers are built and lives are lived. A Fiercely Independent Agency Zeno is an award-winning, global integrated communications agency, born from PR, operating across North America, Europe and Asia. Zeno is – and always will be – for everyone. We are committed to fostering a global, diverse workforce where all employees feel valued, included and empowered. What sets Zeno apart is the people who comprise the agency – the unique perspectives, the varied worldviews and the impactful empathy – who are dedicated to driving positive change.

To support our diverse workforce, we created safe-space communities to connect with others who share similar backgrounds, experiences, identities, etc. These resources include: Black Voices, Zin Miedo (Latinx), PRide at Zeno (LGBTQ+), Asian-cy (Asian and Pacific Islander), Zeno Village (working parents), Freshmen Homeroom (Intern, AAE, AE) and Healthy Minds (mental wellbeing).

To reinforce our commitments to DE&I and take action against systematic racism, Zeno launched ‘Act Together’ in 2020. The initiative is reflective of our shared responsibility to undertake the hard work that brings about real, positive outcomes within Zeno and the broader communications industry. The strengthened infrastructure and resources we put in place ensures that DE&I effectively informs everything we do. Act Together remains central to who we are and how we show up with the goal of lasting change. We will not waver in prioritizing this important work.