Senior Project Manager

ZN001 Zeno US; New York (NY); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with match

Headspace mental health

Job summary

Zeno Group in New York is seeking a Senior Project Manager to bring structure to complex programs and align cross-functional teams across client initiatives.

You will manage budgets, timelines and scopes, develop SOWs, monitor forecasts and identify risks, while improving workflows and agency operations. The role emphasizes collaboration, planning and delivery across multiple disciplines.

Qualifications

• 5+ years of project management experience in an agency setting.
• Experience managing integrated client programs with budgets and timelines.
• Experience developing statements of work (SOWs) and project estimates.
• Strong understanding of agency operations and cross-functional collaboration.
• Experience monitoring budgets, forecasting and scope changes.
• Proficiency with project management tools (Excel/Sheets/Smartsheet).
• Excellent communication and ability to coordinate stakeholders.

Responsibilities

• Support day-to-day management of integrated client programs to deliver on time and within scope.
• Develop statements of work (SOWs), monitor budgets and forecasts, identify risks.
• Create project timelines and work plans, prioritize deliverables and manage dependencies.
• Coordinate with client teams, finance, and resources across programs.
• Maintain visibility into team capacity and align staffing with project needs.
• Identify opportunities to improve workflows and operational processes.

Skills

Project management

Budgeting

Forecasting

Cross-functional collaboration

SOWs development

Excel/Sheets

Tools

Excel

Google Sheets

Smartsheet

Job description

Zeno Group is the fiercely independent and global, integrated communications agency, born from PR. We bring together the boldest and brightest talent to help clients across industries and sectors unleash the power of strategic communications. Guided by our \"Fearless Pursuit of the Unexpected,\" we push the boundaries to achieve real business value and societal impact for clients. Winner of the industry’s most coveted awards including the 2024 PRWeek U.S. Outstanding Large Agency of the Year, 2023 PRWeek Purpose Agency of the Year, 2022 PRWeek Global Agency of the Year, 2022 PRovoke Best Large Agency to Work For in North America and a three-time winner of PRWeek’s Best Places to Work. Zeno has also been previously recognized by the Cannes Lions International Festival of Creativity. Zeno is a DJE Holdings Company.

Job Description

Senior Project Manager Do you enjoy bringing structure to complex projects and helping teams work more effectively together? Are you energized by coordinating cross-functional teams, solving operational challenges and keeping programs moving forward? As a Senior Project Manager at Zeno, you will partner with client teams, finance and agency specialists to support integrated communications programs across a diverse portfolio of clients. You will help manage budgets, timelines, scopes and resources while ensuring projects stay on track and teams have the information they need to deliver exceptional work. This role is ideal for a collaborative project management professional who enjoys both planning and execution. You'll have the opportunity to strengthen agency operations, improve workflows and contribute to successful client programs across multiple disciplines.

About the Role

Project Management & Delivery

Support the day-to-day management of integrated client programs, helping ensure projects are delivered on time, within scope and aligned with client objectives.

Scope, Budget & Financial Coordination

Partner with client teams, finance and contracts to develop statements of work (SOWs), monitor budgets, support forecasting and help identify scope changes or project risks.

Program Planning & Workflow Management

Develop project timelines, estimates and work plans while helping teams prioritize deliverables, manage dependencies and navigate changing priorities.

Cross-Functional Collaboration

Work closely with client teams, finance, resource management and specialty practices to coordinate workflows, staffing and project needs across integrated programs.

Resource Coordination & Team Support

Partner with resource management and team leads to help align staffing with project requirements and maintain visibility into team capacity.

Process Improvement & Operations

Help identify opportunities to improve project workflows, templates and operational processes while supporting new business planning and agency initiatives as needed.

About You

• 5+ years of project management experience within a public relations, advertising, digital, marketing or other agency environment.
• Experience managing integrated client programs, including project planning, budgeting and timelines.
• Experience developing statements of work (SOWs), project estimates and work plans.
• Strong understanding of agency operations and experience collaborating across cross-functional teams.
• Experience monitoring budgets, forecasting and identifying potential scope changes.
• Advanced proficiency with Excel, Google Sheets, Smartsheet or similar project management tools.
• Strong organizational and project management skills with experience managing multiple priorities and stakeholders.
• Strong communication skills with the ability to coordinate teams, facilitate discussions and build alignment across projects.
• Ability to organize complex information into clear project plans and actionable next steps.
• Collaborative mindset with confidence identifying risks, asking questions and recommending solutions.
• Passion for improving processes, supporting teams and delivering exceptional client experiences.

Preferred Qualifications

• Experience supporting integrated communications or marketing programs across multiple disciplines.
• Familiarity with agency financial processes, resource planning or operational workflows.
• Experience using project management platforms and workflow optimization tools.

Pay Range

Pay Range: $80,000 - $100,000 USD/yr. An employee's pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of DJEH's total compensation package for employees. Other rewards may include annual bonuses, a Paid Time Off policy, and region-specific benefits.

Level 05 An employee’s pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of DJEH’s total compensation package for employees. Other rewards may include annual bonuses, a Paid Time Off policy, and region-specific benefits.

About Our Benefits

• Healthy, happy employees make Zeno better, so we have programs that support physical, mental and financial wellness.
• Our culture and benefits are designed to promote flexibility, celebrate diversity and support work/life balance.
• We offer a variety of medical, dental and vision insurance with prescription plans, as well as short and long-term disability.
• Our Be Kind to Your Mind program focuses on mental health, providing a paid subscription to Headspace and access to mental health providers and other services through a best-in-class employee assistance program.
• Employees are encouraged to bring their authentic self to Zeno and participate in our employee resource groups which build communities for sharing and support.
• And while we love our work, we believe in the restorative power of time off with generous vacation, paid holidays and self-care time.
• Employees are supported in their pursuit of financial wellness with a 401(k) plan, pretax flexible spending accounts, tuition assistance, life insurance and free access to a certified financial coach.
• And our unique ZenoFit program provides a monthly allowance to fund activities in your personal life that bring you joy and keep you healthy.
• These and other benefits are available to non-temporary employees in the US.

Zeno Group, Inc. provides equal employment opportunities to applicants and employees. Employment decisions are made on the basis of job-related criteria without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, marital status, age, genetic information, national origin, disability, military, or veteran status, or any other classification protected by applicable law. We invite all applicants to voluntarily self-identify their race, ethnicity, and gender. Submission of the information on this form is strictly voluntary and refusal to provide it will not subject you to any adverse treatment. Information obtained will be retained in a confidential file and separate from personnel records. This information may only be used in accordance with the provision of applicable federal laws, executive orders, and regulations. If you want more information about any of the sections, please check with a company representative.

We are a rapidly-growing agency that provides opportunities to learn, develop skills and collaborate with colleagues at all levels across our global network. Ask us about Zeno's Day of Play, Zeno Gives Back (our global day of service), Fearless University, office happy hours and more. We are always looking for diverse talent who can bring great energy to our teams and our business. Zeno is the place where careers are built and lives are lived.

A Fiercely Independent Agency Zeno is an award-winning, global integrated communications agency, born from PR, operating across North America, Europe and Asia. Zeno is - and always will be - for everyone. We are committed to fostering a global, diverse workforce where all employees feel valued, included and empowered. What sets Zeno apart is the people who comprise the agency - the unique perspectives, the varied worldviews and the impactful empathy - who are dedicated to driving positive change.

To support our diverse workforce, we created safe-space communities to connect with others who share similar backgrounds, experiences, identities, etc. These resources include: Black Voices, Zin Miedo (Latinx), PRide at Zeno (LGBTQ+), Asian-cy (Asian and Pacific Islander), Zeno Village (working parents), Freshmen Homeroom (Intern, AAE, AE) and Healthy Minds (mental wellbeing).

To reinforce our commitments to DE&I and take action against systemic racism, Zeno launched Act Together in 2020. The initiative is reflective of our shared responsibility to undertake the hard work that brings about real, positive outcomes within Zeno and the broader communications industry. The strengthened infrastructure and resources we put in place ensures that DE&I effectively informs everything we do. Act Together remains central to who we are and how we show up with the goal of lasting change. We will not waver in prioritizing this important work.