Senior Account Executive, ZDX

ZN001 Zeno US; Chicago (IL); On-site; USD 65,000 - 80,000; Full time

Benefits offered by this job

401(k) plan

Paid time off

Headspace subscription

Job summary

Zeno Group in Chicago is seeking a Senior Account Executive, Digital to help brands build meaningful connections through social media, digital storytelling and integrated communications. You will support digital strategies, manage day-to-day campaign execution and contribute to programs that boost brand visibility and audience engagement.

This role suits a digital communications professional who enjoys both strategic thinking and hands-on execution, with opportunities to mentor junior team

Qualifications

• 3+ years in digital marketing or social media at an agency.
• Experience developing and executing integrated digital communications or social media programs.
• Strong understanding of social media strategy, community management and digital storytelling.
• Experience creating engaging content across multiple digital platforms.
• Experience interpreting digital analytics and performance metrics to optimize campaigns.
• Familiarity with Google Analytics, Meta Business Suite and other digital reporting or social media management platforms.
• Experience supporting creator marketing, influencer engagement or online community programs.

Responsibilities

• Develop digital strategies and execute integrated programs.
• Lead day-to-day social media execution and manage content calendars.
• Develop digital content, social copy and assets for campaigns.
• Monitor campaign performance and translate data into recommendations.
• Support creator partnerships, community engagement and cross-channel campaigns.
• Collaborate across digital, creative, paid media and analytics teams.

Skills

Digital marketing

Social media

Content development

Analytics

Creator engagement

Campaign management

Mentoring

Tools

Google Analytics

Meta Business Suite

Job description

About Zeno Group

Zeno Group is the fiercely independent and global, integrated communications agency, born from PR. We bring together the boldest and brightest talent to help clients across industries and sectors unleash the power of strategic communications. Guided by our "Fearless Pursuit of the Unexpected," we push the boundaries to achieve real business value and societal impact for clients. Winner of the industry’s most coveted awards including the 2024 PRWeek U.S. Outstanding Large Agency of the Year, 2023 PRWeek Purpose Agency of the Year, 2022 PRWeek Global Agency of the Year, 2022 PRovoke Best Large Agency to Work For in North America and a three-time winner of PRWeek’s Best Places to Work. Zeno has also been previously recognized by the Cannes Lions International Festival of Creativity. Zeno is a DJE Holdings Company.

Job Description

Senior Account Executive, Digital Do you enjoy helping brands build meaningful connections through social media, digital storytelling and integrated communications? Are you passionate about using digital platforms, audience insights and emerging technologies to create campaigns that drive engagement and business impact? As a Senior Account Executive, Digital at Zeno, you will support integrated digital communications programs for a diverse portfolio of clients. Working closely with account teams, strategists and cross-functional partners, you will help develop digital strategies, manage day-to-day campaign execution and contribute to programs that strengthen brand visibility, reputation and audience engagement. This role is ideal for a digital communications professional who enjoys both strategic thinking and hands-on execution. You'll have the opportunity to manage client workstreams, mentor junior team members and contribute to integrated campaigns across social media, creator marketing, paid media and digital communications.

About the Role

• Digital Strategy & Program Execution: Support the development and execution of integrated digital communications strategies that align with client objectives, audience insights and business goals.
• Social Media & Community Management: Lead day-to-day social media execution by managing content calendars, monitoring conversations, engaging online communities and helping maintain each client's brand voice across digital platforms.
• Content Development & Digital Storytelling: Develop digital content, social copy and campaign assets that support integrated communications programs and drive meaningful audience engagement.
• Research, Analytics & Performance Insights: Monitor campaign performance, analyze digital metrics and develop reporting that translates data into actionable recommendations for clients and internal teams.
• Creator & Digital Engagement: Support creator partnerships, community engagement initiatives and integrated digital campaigns that connect brands with audiences across paid, earned and owned channels.
• Client Management & Team Collaboration: Support day-to-day client relationships by managing project timelines, coordinating deliverables and contributing strategic recommendations while mentoring junior team members and collaborating across digital, creative, paid media and analytics teams.

About You

• 3+ years of experience in digital marketing, social media, communications or a related field within an agency or similar environment.
• Experience developing and executing integrated digital communications or social media programs.
• Strong understanding of social media strategy, community management and digital storytelling.
• Experience creating engaging content across multiple digital platforms.
• Experience interpreting digital analytics and performance metrics to optimize campaigns and communicate results.
• Familiarity with Google Analytics, Meta Business Suite and other digital reporting or social media management platforms.
• Experience supporting creator marketing, influencer engagement or online community programs.
• Strong project management and organizational skills with experience managing multiple priorities and deadlines.
• Strong presentation and communication skills with experience contributing ideas and recommendations to clients and internal teams.
• Experience mentoring or supporting junior team members.
• Curiosity about emerging technologies, creator culture, evolving social platforms and digital communications trends.
• Collaborative mindset with a passion for creativity, innovation and continuous learning.

Preferred Qualifications

• Experience supporting paid social media campaigns.
• Experience working across integrated communications, marketing or public relations programs.
• Experience with social listening, creator marketing or digital measurement platforms.
• Experience contributing to new business initiatives or integrated agency campaigns.

Pay Range

$65,000 - $80,000 USD/yr. An employee's pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of DJEH's total compensation package for employees. Other rewards may include annual bonuses, a Paid Time Off policy, and region-specific benefits.

Level 03 An employee’s pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of DJEH’s total compensation package for employees. Other rewards may include annual bonuses, a Paid Time Off policy, and region-specific benefits.

About Our Benefits

• Healthy, happy employees make Zeno better, so we have programs that support physical, mental and financial wellness.
• Our culture and benefits are designed to promote flexibility, celebrate diversity and support work/life balance.
• We offer a variety of medical, dental and vision insurance with prescription plans, as well as short and long-term disability.
• Our Be Kind to Your Mind program focuses on mental health, providing a paid subscription to Headspace and access to mental health providers and other services through a best-in-class employee assistance program.
• Employees are encouraged to bring their authentic self to Zeno and participate in our employee resource groups which build communities for sharing and support.
• And while we love our work, we believe in the restorative power of time off with generous vacation, paid holidays and self-care time.
• Employees are supported in their pursuit of financial wellness with a 401(k) plan, pretax flexible spending accounts, tuition assistance, life insurance and free access to a certified financial coach.
• Our unique ZenoFit program provides a monthly allowance to fund activities in your personal life that bring you joy and keep you healthy.
• These and other benefits are available to non-temporary employees in the US.

Equality and Diversity

Zeno Group, Inc. provides equal employment opportunities to applicants and employees.

Employment decisions are made on the basis of job-related criteria without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, marital status, age, genetic information, national origin, disability, military, or veteran status, or any other classification protected by applicable law.

We invite all applicants to voluntarily self-identify their race, ethnicity, and gender. Submission of the information on this form is strictly voluntary and refusal to provide it will not subject you to any adverse treatment. Information obtained will be retained in a confidential file and separate from personnel records. This information may only be used in accordance with the provision of applicable federal laws, executive orders, and regulations.

If you want more information about any of the sections, please check with a company representative. We are a rapidly-growing agency that provides opportunities to learn, develop skills and collaborate with colleagues at all levels across our global network. Ask us about Zeno’s Day of Play, Zeno Gives Back (our global day of service), Fearless University, office happy hours and more. We are always looking for diverse talent who can bring great energy to our teams and our business. Zeno is the place where careers are built and lives are lived.

A Fiercely Independent Agency Zeno is an award-winning, global integrated communications agency, born from PR, operating across North America, Europe and Asia. Zeno is – and always will be – for everyone. We are committed to fostering a global, diverse workforce where all employees feel valued, included and empowered. What sets Zeno apart is the people who comprise the agency – the unique perspectives, the varied worldviews and the impactful empathy – who are dedicated to driving positive change. To support our diverse workforce, we created safe-space communities to connect with others who share similar backgrounds, experiences, identities, etc. These resources include: Black Voices, Zin Miedo (Latinx), PRide at Zeno (LGBTQ+), Asian-cy (Asian and Pacific Islander), Zeno Village (working parents), Freshmen Homeroom (Intern, AAE, AE) and Healthy Minds (mental wellbeing). To reinforce our commitments to DE&I and take action against systemic racism, Zeno launched ‘Act Together’ in 2020. The initiative is reflective of our shared responsibility to undertake the hard work that brings about real, positive outcomes within Zeno and the broader communications industry. The strengthened infrastructure and resources we put in place ensures that DE&I effectively informs everything we do. Act Together remains central to who we are and how we show up with the goal of lasting change. We will not waver in prioritizing this important work.