Senior Account Supervisor, Technology

ZENO Group; New York (NY); On-site; USD 105,000 - 125,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Paid time off

Headspace access

Job summary

Zeno Group in New York, NY seeks a Senior Account Supervisor, Technology to lead integrated communications programs for B2B and consumer tech clients. You’ll guide strategy, oversee media, and mentor junior teammates while partnering with senior clients and cross‑functional teams.

The role focuses on storytelling, executive visibility, and product launches, with opportunities to contribute to business growth and client leadership.

Qualifications

• 6+ years in technology and/or corporate communications.
• Proven ability to guide client programs and senior leadership.
• Strong written and verbal communication, with executive messaging.

Responsibilities

• Lead integrated communications programs for technology clients.
• Oversee media relations, executive visibility, and product launches.
• Guide cross‑functional teams and mentor junior staff.
• Manage client workstreams, budgets and timelines.
• Drive business growth and contribute to new opportunities.

Skills

Client leadership

Media relations

Executive visibility

Storytelling

Budget management

Team leadership

Strategic counsel

Education

B.A./B.S. in Communications/PR/Marketing

Job description

Zeno Group is the fiercely independent and global, integrated communications agency, born from PR. We bring together the boldest and brightest talent to help clients across industries and sectors unleash the power of strategic communications. Guided by our "Fearless Pursuit of the Unexpected", we push the boundaries to achieve real business value and societal impact for clients. Winner of the industry’s most coveted awards including the 2024 PRWeek U.S. Outstanding Large Agency of the Year, 2023 PRWeek Purpose Agency of the Year, 2022 PRWeek Global Agency of the Year, 2022 PRovoke Best Large Agency to Work For in North America and a three-time winner of PRWeek’s Best Places to Work. Zeno has also been previously recognized by the Cannes Lions International Festival of Creativity. Zeno is a DJE Holdings Company.

Job Description: Senior Account Supervisor, Technology

Do you love helping put technology companies and their innovations on the map? Are you energized by turning complex topics into stories that resonate — whether you're talking to consumers, AI enthusiasts, or the C-suite? As a Senior Account Supervisor, Technology at Zeno, you will lead integrated communications programs for a portfolio of B2B and consumer technology clients. Working closely with clients, senior leaders and cross-functional teams, you will develop and execute strategies spanning integrated storytelling, executive visibility, reputation management, influencer engagement, and product launches. This role is ideal for a communications professional who enjoys both strategic thinking and hands‑on leadership. You'll guide client programs, oversee media relations, contribute to business growth, and mentor junior team members — helping some of tech's most exciting brands build their next chapter.

About the Role

• Client Leadership & Strategic Counsel: Serve as a trusted day‑to‑day client contact, providing recommendations, anticipating needs and leading the execution of communications programs across multiple accounts.
• Media Relations & Executive Visibility: Help develop and lead earned media and executive visibility strategies, including thought leadership, media outreach, spokesperson preparation and key communications moments.
• Integrated Communications & Storytelling: Partner across disciplines to develop compelling narratives, messaging and communications materials that engage business, media and stakeholder audiences.
• Program & Account Management: Oversee client workstreams, budgets, timelines and deliverables while ensuring high‑quality execution and strong collaboration across integrated teams.
• Team Leadership & Talent Development: Help lead and mentor junior team members while fostering a collaborative environment where people can learn, grow and do their best work.
• Business Growth & Agency Collaboration: Contribute to new business opportunities, cross‑practice pitches and organic growth initiatives while helping strengthen Zeno's Corporate Affairs capabilities.

About You

• 6+ years of experience in technology and/or corporate communications
• Burgeoning ability to provide strategic recommendations and build trusted relationships with client stakeholders.
• Experience running point on client workstreams and managing projects from strategy through execution.
• Strong understanding of earned media, executive visibility, thought leadership and stakeholder communications.
• Proven success building relationships with business, trade and industry media and securing meaningful coverage.
• Exceptional writing, editing and presentation skills, with experience developing strategic recommendations, messaging and client‑facing materials.
• Strong project and account management skills, including experience managing budgets, timelines and multiple client priorities.
• Experience mentoring, coaching and providing feedback to junior team members.
• Ability to think strategically and creatively about complex business and communications challenges.
• Collaborative and adaptable mindset with a curiosity for learning new industries and contributing ideas.

Preferred Qualifications

• Experience contributing to new business pitches or organic client growth.
• Experience working managing integrated communications teams and disciplines.

Pay Range

$105,000 - $125,000 USD/yr.

About Our Benefits

Healthy, happy employees make Zeno better, so we have programs that support physical, mental and financial wellness. Our culture and benefits are designed to promote flexibility, celebrate diversity and support work/life balance. We offer a variety of medical, dental and vision insurance with prescription plans, as well as short and long‑term disability. Our Be Kind to Your Mind program focuses on mental health, providing a paid subscription to Headspace and access to mental health providers and other services through a best‑in‑class employee assistance program. Employees are encouraged to bring their authentic self to Zeno and participate in our employee resource groups which build communities for sharing and support. And while we love our work, we believe in the restorative power of time off with generous vacation, paid holidays and self‑care time. Employees are supported in their pursuit of financial wellness with a 401(k) plan, pretax flexible spending accounts, tuition assistance, life insurance and free access to a certified financial coach. And our unique ZenoFit program provides a monthly allowance to fund activities in your personal life that bring you joy and keep you healthy. These and other benefits are available to non‑temporary employees in the US.

Zeno Group, Inc. provides equal employment opportunities to applicants and employees. Employment decisions are made on the basis of job‑related criteria without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, marital status, age, genetic information, national origin, disability, military, or veteran status, or any other classification protected by applicable law. We invite all applicants to voluntarily self‑identify their race, ethnicity, and gender. Submission of the information on this form is strictly voluntary and refusal to provide it will not subject you to any adverse treatment. Information obtained will be retained in a confidential file and separate from personnel records. This information may only be used in accordance with the provision of applicable federal laws, executive orders, and regulations. If you want more information about any of the sections, please check with a company representative.

We are a rapidly‑growing agency that provides opportunities to learn, develop skills and collaborate with colleagues at all levels across our global network. Ask us about Zeno’s Day of Play, Zeno Gives Back (our global day of service), Fearless University, office happy hours and more. We are always looking for diverse talent who can bring great energy to our teams and our business. Zeno is the place where careers are built and lives are lived.

A Fiercely Independent Agency Zeno is an award-winning, global integrated communications agency, born from PR, operating across North America, Europe and Asia. Zeno is – and always will be – for everyone. We are committed to fostering a global, diverse workforce where all employees feel valued, included and empowered. What sets Zeno apart is the people who comprise the agency – the unique perspectives, the varied worldviews and the impactful empathy – who are dedicated to driving positive change. To support our diverse workforce, we created safe‑space communities to connect with others who share similar backgrounds, experiences, identities, etc. These resources include: Black Voices, Zin Miedo (Latinx), PRide at Zeno (LGBTQ+), Asian‑cy (Asian and Pacific Islander), Zeno Village (working parents), Freshmen Homeroom (Intern, AAE, AE) and Healthy Minds (mental wellbeing). To reinforce our commitments to DE&I and take action against systemic racism, Zeno launched Act Together in 2020. The initiative is reflective of our shared responsibility to undertake the hard work that brings about real, positive outcomes within Zeno and the broader communications industry. The strengthened infrastructure and resources we put in place ensures that DE&I effectively informs everything we do. Act Together remains central to who we are and how we show up with the goal of lasting change. We will not waver in prioritizing this important work.