Senior Account Manager - US

sciris; United States; Remote; USD 90,000 - 140,000; Full time

Benefits offered by this job

Fully remote work

Health insurance

Discretionary annual bonus

Company-paid life insurance

401(k) retirement plan

Job summary

Porterhouse Medical is seeking a Senior Account Manager to join our busy client services team in the US. You will leverage your medical communications experience to manage client relationships and multi-project portfolios in a fast-paced, creative environment.

The role requires strong problem-solving, diplomacy, and leadership skills, with proven ability to grow accounts and work with healthcare professionals to deliver high-quality medical communication solutions.

Qualifications

• At least 5 years of experience in a client services role in a medical communications agency or pharmaceutical company with roles of increasing responsibility.
• Proven track record of client and account management and the delivery of organic growth and new business.
• Experience of managing and developing a team, and proven leadership and influencing skills in a multidisciplinary environment.
• Strong financial literacy and numeracy skills, and excellent attention to detail.

Responsibilities

• Proactively managing project scope and budgets to ensure profitability and clear client communication.
• Drive projects forward and see them through to timely completion.
• Collaborate with Porterhouse Medical internal teams to manage priorities and deliver high-quality solutions.
• Understand client needs and translate them into opportunities for medical communication solutions.
• Develop understanding of new therapy areas quickly to inspire client confidence.
• Identify opportunities for new business within existing accounts.
• Support new business initiatives, including pitches and meetings.

Skills

Account management

Client services

Communication

Project management

Leadership

Diplomacy

Medical communications

Job description

Senior Account Manager - US

We are currently looking for a Senior Account Manager to join our busy client services team.

The successful candidate will have prior experience working in medical communications, as well as exceptional problem-solving, project management, and diplomacy skills. Strong face-to-face and written communication skills and a proven ability to develop enduring client relationships are also essential. The successful candidate should be prepared to work in a fast-paced, creative environment with occasional opportunities for travel.

Key Responsibilities

• Proactively managing project scope and budgets to ensure that any issues are communicated to clients and that project profitability is maintained
• Proactively driving projects forward and seeing them through to completion in a timely manner
• Working closely with internal teams at Porterhouse Medical to manage priorities and ensure that solutions are delivered to the highest standard
• Working closely with clients and healthcare professionals to understand their needs and translate these into opportunities for the development of high-quality medical communication solutions
• Developing an understanding of new therapy areas quickly and comprehensively, inspiring confidence with clients
• Identifying opportunities for new business within existing accounts
• Supporting new business initiatives, including attendance and presentation at pitch meetings

Desired Background and Skills

We are looking for engaging and outgoing team members to join a busy and highly collaborative agency to maintain our reputation as a first-class medical communications agency delivering scientific publications and programs of the highest quality to high science clients. We are looking for individuals with the following skills, attributes, and qualifications:

• At least 5 years of experience in a client services role in a medical communications agency or pharmaceutical company with roles of increasing responsibility
• A proven track record of client and account management and the delivery of organic growth and new business
• Experience of managing and developing a team, and proven leadership and influencing skills in a multidisciplinary environment
• Strong financial literacy and numeracy skills, and excellent attention to detail

Benefits

• Fully remote working arrangement.
• 20 days' paid annual leave (pro-rated for new starters), with additional entitlement considered for more senior hires.
• Company-paid life insurance.
• Company-paid short-term and long-term disability coverage.
• Medical insurance, with employees contributing 15% of monthly premiums through pre-tax payroll deductions.
• Health Savings Account (HSA), with company contributions towards eligible deductibles.
• Dental and vision insurance, with employees contributing 15% of monthly premiums through pre-tax payroll deductions.
• 401(k) retirement plan, including Safe Harbor employer matching following the applicable eligibility period.
• Employee Assistance Programme
• Discretionary annual bonus.
• Earn up to $2,500.00 through the SCIRIS Group Employee Referral Scheme when you refer a candidate who is successfully hired into a permanent role.
• An extra day of PTO for each year of service after your 3rd anniversary (up to 5 additional days), plus monetary awards at the 5, 10, and 15 year milestones.

Why join us?

We offer the flexibility of a fully remote role, a collaborative team environment, competitive benefits and opportunities for professional growth and development.