Senior Account Manager - US

Porterhouse Medical Group; Northern (KY); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Fully remote working arrangement

Paid annual leave

Life insurance

Disability coverage

Health insurance with premiums

HSA contributions

401(k) retirement plan

Employee referral bonus

Job summary

Porterhouse Medical Group is seeking a Senior Account Manager for US clients to join our busy client services team. The successful candidate will bring experience in medical communications, exceptional project management, and diplomacy to build enduring client relationships in a fast-paced, remote environment.

Key responsibilities include managing project scope and budgets, coordinating with internal teams, and supporting new business opportunities, with occasional travel and ongoing client

Qualifications

• Minimum 5 years in a client services role within a medical communications agency or pharma company.
• Proven track record in client and account management and organic growth.

Responsibilities

• Proactively managing project scope and budgets to maintain profitability.
• Drive projects forward and complete them in a timely manner.
• Coordinate with internal Porterhouse Medical teams to manage priorities and deliver high-quality solutions.
• Collaborate with clients and healthcare professionals to understand needs and translate into opportunities.
• Develop quick understanding of new therapy areas and inspire client confidence.
• Identify opportunities for new business within existing accounts.
• Support new business initiatives, including attendance and pitches.

Skills

Client services leadership

Project management

Communication skills

Diplomacy

Education

5+ years in medical communications

Job description

Senior Account Manager - US

We are currently looking for a Senior Account Manager to join our busy client services team.

The successful candidate will have prior experience working in medical communications, as well as exceptional problem-solving, project management, and diplomacy skills. Strong face-to-face and written communication skills and a proven ability to develop enduring client relationships are also essential. The successful candidate should be prepared to work in a fast-paced, creative environment with occasional opportunities for travel.

Key Responsibilities

• Proactively managing project scope and budgets to ensure that any issues are communicated to clients and that project profitability is maintained
• Proactively driving projects forward and seeing them through to completion in a timely manner
• Working closely with internal teams at Porterhouse Medical to manage priorities and ensure that solutions are delivered to the highest standard
• Working closely with clients and healthcare professionals to understand their needs and translate these into opportunities for the development of high-quality medical communication solutions
• Developing an understanding of new therapy areas quickly and comprehensively, inspiring confidence with clients
• Identifying opportunities for new business within existing accounts
• Supporting new business initiatives, including attendance and presentation at pitch meetings

Desired Background and Skills

We are looking for engaging and outgoing team members to join a busy and highly collaborative agency to maintain our reputation as a first-class medical communications agency delivering scientific publications and programs of the highest quality to high science clients. We are looking for individuals with the following skills, attributes, and qualifications:

• At least 5 years of experience in a client services role in a medical communications agency or pharmaceutical company with roles of increasing responsibility
• A proven track record of client and account management and the delivery of organic growth and new business
• Experience of managing and developing a team, and proven leadership and influencing skills in a multidisciplinary environment
• Strong financial literacy and numeracy skills, and excellent attention to detail

Benefits

• Fully remote working arrangement.
• 20 days' paid annual leave (pro-rated for new starters), with additional entitlement considered for more senior hires.
• Company-paid life insurance.
• Company-paid short-term and long-term disability coverage.
• Medical insurance, with employees contributing 15% of monthly premiums through pre-tax payroll deductions.
• Health Savings Account (HSA), with company contributions towards eligible deductibles.
• Dental and vision insurance, with employees contributing 15% of monthly premiums through pre-tax payroll deductions.
• 401(k) retirement plan, including Safe Harbor employer matching following the applicable eligibility period.
• Employee Assistance Programme
• Discretionary annual bonus.
• Earn up to $2,500.00 through the SCIRIS Group Employee Referral Scheme when you refer a candidate who is successfully hired into a permanent role.
• An extra day of PTO for each year of service after your 3rd anniversary (up to 5 additional days), plus monetary awards at the 5, 10, and 15 year milestones.

Why join us?

We offer the flexibility of a fully remote role, a collaborative team environment, competitive benefits and opportunities for professional growth and development.