Senior Account Manager, PR & Client Strategy (Hybrid)

Welllink-1; Cleveland (OH); Hybrid; USD 65,000 - 90,000; Full time

Job summary

Welllink-1 is seeking an Account Manager to independently manage large client relationships and execute PR and communications work that supports client objectives. This role serves as the primary day-to-day client contact, manages deliverables, and collaborates with internal resources to meet client needs.

The Account Manager applies experience and judgment to complex client needs, provides counsel and recommendations, and drives opportunities for growth in partnership with Client Strategy

Qualifications

• Bachelor’s degree and at least 4 years in PR/communications or client services.
• Ability to manage larger, complex client relationships.
• Experience developing communications materials and media relations.
• Strong writing, editing, and presentation skills.
• Agency or professional-services experience preferred.

Responsibilities

• Client Relationship Management: Independently manage larger or more complex client relationships, requests, expectations, and assigned scopes of work.
• Public Relations & Communications: Execute public relations and communications activities, including writing, messaging, media materials, pitches, content, presentations, and other client deliverables.
• Media Relations: Develop story ideas and strategic pitches, lead media outreach, maintain media relationships, and identify earned-media opportunities.
• Strategy & Execution: Understand client business objectives and established strategies, translate them into effective execution, and provide day-to-day client counsel and recommendations.
• Account Management: Manage account budgets, timelines, priorities, deliverables, and performance and proactively address client, scope, financial, or delivery concerns.
• Integrated Collaboration: Coordinate with other Falls resources to deliver integrated client work and provide guidance to less-experienced team members as appropriate.
• Client Retention & Growth: Support client retention, anticipate evolving client needs, and identify organic-growth opportunities in partnership with Client Strategy leadership.

Skills

Client Relationships

Public Relations

Media Relations

Budget Management

Excellent Communication

Education

Bachelor’s degree in marketing, communications, advertising, business, or a related field

Job description

Welllink-1 is seeking an Account Manager to independently manage large client relationships and execute PR and communications work that supports client objectives. This role serves as the primary day-to-day client contact, manages deliverables, and collaborates with internal resources to meet client needs.

The Account Manager applies experience and judgment to complex client needs, provides counsel and recommendations, and drives opportunities for growth in partnership with Client Strategy