Senior Account Manager, Operations & Events

EPM Scientific; New York (NY); Hybrid; USD 110,000 - 140,000; Full time

Job summary

EPM Scientific is seeking a Senior Account Manager for Healthcare Communications to lead client programs and manage operational execution across education and engagement initiatives. You will be the primary client contact, coordinate timelines, and mentor junior team members in a remote/hybrid setting.

This role requires strong project management capabilities, excellent written communication, and proficiency with Excel and Microsoft Office to track budgets, data, and stakeholder communications

Qualifications

• 5-7+ years of experience in healthcare communications, medical education, meetings/events, or healthcare logistics.
• Strong project management, client services, and organizational skills.
• Advanced proficiency with Excel and other Microsoft Office tools.
• Experience managing multiple workstreams, budgets, and deadlines in a fast-paced environment.
• Excellent written communication and quality control skills.

Responsibilities

• Managing client communications and project timelines across multiple programs
• Coordinating HCP/speaker engagement, contracting communications, and event logistics
• Tracking project data, budgets, timelines, and stakeholder communications
• Developing communication materials and ensuring quality control across deliverables
• Supporting client relationships, strategic program execution, and organic growth opportunities
• Mentoring and managing junior team members

Skills

Project management

Client services

Organizational skills

Excel

Tools

Microsoft Office

Job description

Senior Account Manager, Communications & Operations

Healthcare Communications Agency | Remote/Hybrid

Seeking a Senior Account Manager to lead communication and operational execution across multiple healthcare education and engagement programs. This individual will serve as a key client contact, oversee project delivery, manage communications workflows, coordinate live and virtual events, and mentor junior team members.

Key responsibilities include:

• Managing client communications and project timelines across multiple programs
• Coordinating HCP/speaker engagement, contracting communications, and event logistics
• Tracking project data, budgets, timelines, and stakeholder communications
• Developing communication materials and ensuring quality control across deliverables
• Supporting client relationships, strategic program execution, and organic growth opportunities
• Mentoring and managing junior team members

Requirements:

• 5-7+ years of experience in healthcare communications, medical education, meetings/events, or healthcare logistics
• Strong project management, client services, and organizational skills
• Advanced proficiency with Excel and other Microsoft Office tools
• Experience managing multiple workstreams, budgets, and deadlines in a fast-paced environment
• Excellent written communication and quality control skills

This role is ideal for someone with a blend of client services, program operations, communications, and event execution experience within the healthcare or life sciences sector.