Senior Account Executive

Topfolio; Morristown (NJ); On-site; USD 70,000 - 100,000; Full time

Job summary

Topfolio is partnering with a healthcare communications agency seeking a Senior Account Executive to support client relationships, lead multiple projects, and coordinate cross-functional teams in a regulated agency environment.

The role focuses on maintaining strong client communications, overseeing project workstreams, and applying knowledge of pharmaceutical promotion, MLR review processes, and Veeva to deliver strategic recommendations.

Qualifications

• Experience in healthcare or pharmaceutical agency environment.
• Progressive experience managing multiple projects and client priorities.
• Familiarity with pharmaceutical promotional materials and MLR review processes (MLR).

Responsibilities

• Maintain day-to-day client relationships and translate feedback into action.
• Oversee projects and workstreams from kickoff to delivery, managing timelines and risks.
• Coordinate MLR and Veeva-related submission planning and workflows.
• Support estimates, budgets, billing, scope, and forecasting.
• Collaborate across creative, strategy, medical, editorial, digital, and project management teams.
• Lead portions of client and internal meetings and present updates.

Skills

Client relationship management

Project leadership

Cross-functional collaboration

Pharmaceutical MLR & Veeva knowledge

Financial awareness

Organization & time management

Education

College degree or equivalent work experience

Tools

Veeva

Job description

Our client is a healthcare communications agency that combines scientific expertise, strategic thinking, creativity, and market access knowledge to develop impactful communications for healthcare brands. The team fosters a collaborative, inclusive, and fast-paced environment where professionals can contribute to meaningful work and continue to grow their careers.

Our client is seeking a Senior Account Executive to support client relationships, lead multiple projects and workstreams, and coordinate cross-functional teams in a regulated agency environment.

Key Responsibilities

• Client Communication & Account Management: Maintain strong day-to-day client relationships, lead routine discussions, translate client feedback into actionable next steps, and anticipate account needs.
• Project & Workstream Management: Oversee multiple projects and workstreams from kickoff through delivery, managing timelines, priorities, dependencies, and approvals while identifying potential risks.
• Pharmaceutical MLR & Veeva: Coordinate submission planning and follow-through for assigned projects. Support job setup, tagging, linking, routing, and medical-legal-regulatory (MLR) review processes.
• Financial Management: Support estimates, budgets, billing, scope management, and forecasting. Identify potential financial risks and collaborate with project management and account leadership on solutions.
• Brand Strategy & Market Awareness: Connect day-to-day account activities to broader brand goals and client objectives. Apply knowledge of products, audiences, and channels to inform tactical recommendations.
• Prioritization & Problem-Solving: Anticipate upcoming needs, balance competing priorities, resolve routine challenges, and determine when to elevate issues to senior leadership.
• Cross-Functional Collaboration: Partner with project management, creative, strategy, medical, editorial, digital, and other internal teams to maintain alignment and keep projects on track.
• Meetings & Presentations: Lead portions of client and internal meetings, communicate project updates clearly, and ensure decisions, responsibilities, and timelines are understood.
• Team Development & Mentorship: Support junior team members by sharing knowledge, encouraging ownership, and helping them develop confidence and independence.

Qualifications

• College degree or equivalent work experience.
• Progressive experience in an agency environment and/or healthcare account management.
• Experience managing multiple projects, workstreams, and client priorities simultaneously.
• Working knowledge of pharmaceutical promotional materials, medical-legal-regulatory (MLR) review processes, and Veeva.
• Strong client-facing communication and relationship management skills.
• Financial awareness, including experience with estimates, budgets, billing, scope, and forecasting.
• Excellent organizational, written, verbal, and time-management skills.
• Strong judgment, problem-solving abilities, and the ability to anticipate needs and manage competing priorities.
• Ability to collaborate effectively across cross-functional teams in a fast-paced, regulated environment.

If you have healthcare or pharmaceutical agency experience and enjoy managing client relationships while leading complex projects, we'd love to connect!