Senior Account Director

EPM Scientific; San Diego (CA); Remote; USD 120,000 - 170,000; Full time

Benefits offered by this job

Remote work environment

Travel for client meetings

Job summary

An industry-leading healthcare publication is seeking a Senior Account Director to orchestrate complex client programs from kickoff through execution. The role blends client management, cross-functional project leadership, and mentorship across content, digital, marketing, and multimedia initiatives.

The ideal candidate thrives on coordinating multiple stakeholders, keeping projects on track, and serving as the central liaison between clients and internal teams.

Qualifications

• 5-9+ years of account management, client services, or project management experience within an agency or consulting environment.
• Demonstrated experience leading complex, multi-stakeholder projects.
• Experience managing external client relationships and executive-level communications.
• Proven ability to coordinate cross-functional teams and competing priorities.
• Team leadership or people management experience preferred.
• Experience in healthcare, life sciences, professional education, or related industries is a plus

Responsibilities

• Lead marketing and content programs from initiation through delivery.
• Develop project plans, timelines, budgets, and resource allocations.
• Manage workflows across content, creative, marketing, production, and technical teams.
• Oversee review cycles, stakeholder approvals, and project milestones.
• Identify risks, resolve roadblocks, and ensure projects remain on schedule.

Skills

Account management

Client services

Project management

Executive communication

Tools

Cross-functional leadership

Job description

A leading healthcare focused publication is seeking a Senior Account Director to lead complex client programs from kickoff through execution. This role combines client management, cross-functional project leadership, team mentorship, and program oversight across content, digital, marketing, and multimedia initiatives.

The ideal candidate is a highly organized account leader who excels at managing multiple stakeholders, keeping projects on track, and serving as the central point of coordination between clients and internal teams.

Key Responsibilities

Program & Project Management

• Lead marketing and content programs from initiation through delivery
• Develop project plans, timelines, budgets, and resource allocations
• Manage workflows across content, creative, marketing, production, and technical teams
• Oversee review cycles, stakeholder approvals, and project milestones
• Identify risks, resolve roadblocks, and ensure projects remain on schedule
• Maintain project status updates and communicate priorities across teams

Client Relationship Management

• Serve as the primary point of contact for key client accounts
• Lead project kickoffs, status meetings, and strategic planning discussions
• Manage client expectations and provide proactive communication throughout project lifecycles
• Present campaign outcomes, performance insights, and recommendations
• Mentor and support junior account and project management team members
• Foster collaboration across cross-functional teams and external partners
• Help establish best practices for project execution and client service

Campaign & Program Execution

• Cross collaborate with creative, editors, and strategists to plan and launch content, digital marketing, educational, and multimedia initiatives
• Collaborate with subject matter experts, external contributors, and agency partners
• Ensure deliverables meet quality standards, timelines, and client objectives

Business Growth & Strategic Support

• Partner with company leadership to analyze new business opportunities and create pitch ideas to grow existing business
• Build relationships with and coordinate with KOLs on clinical programming
• Contribute to process improvements that enhance operational efficiency and create a positive experience for clients

Qualifications

• 5-9+ years of account management, client services, or project management experience within an agency or consulting environment
• Demonstrated experience leading complex, multi-stakeholder projects
• Experience managing external client relationships and executive-level communications
• Proven ability to coordinate cross-functional teams and competing priorities
• Team leadership or people management experience preferred
• Experience in healthcare, life sciences, professional education, or related industries is a plus

Additional Information

• Remote work environment
• Moderate travel for client meetings, events, and project-related activities
• Occasional evening support for live programs or events

Ideal Profile

• Strong project manager who thrives in fast-paced environments
• Exceptional communicator with the ability to align diverse stakeholder groups
• Proactive problem solver who anticipates challenges before they impact delivery
• Comfortable balancing client relationship management with hands-on program execution