Senior Account Manager – Logistics & Growth

Atlas Van Lines; Evansville (IN); On-site; USD 47,000 - 55,000; Full time

Benefits offered by this job

Medical coverage

EAP support

Wellness perks

Onsite clinic

Tuition support

Job summary

Atlas Van Lines, a division of Atlas World Group, is seeking a Senior Account Manager to lead complex client accounts, oversee project execution, and collaborate with customers, agents, and internal teams.

The role emphasizes an operational mindset, relationship-building, and driving profitability while improving service delivery across the portfolio. Atlas offers competitive benefits and growth opportunities.

Qualifications

• 1–5 years of experience in account management, logistics, or related field.
• Strong organizational skills with the ability to prioritize multiple projects and deadlines.
• Excellent communication, negotiation, and relationship-building skills.
• Experience collaborating with cross-functional teams and external partners.
• Proficiency with logistics management systems and Microsoft Office.

Responsibilities

• Manage day-to-day operations, profitability, and budgeting of assigned accounts.
• Serve as the primary point of contact for customers, building strong relationships and ensuring exceptional service.
• Coordinate with agents, warehouses, internal departments, and support teams to ensure efficient project execution.
• Provide accurate pricing, quotes, and service recommendations to customers and prospects.
• Negotiate rates and pricing with customers and service providers to achieve profitable outcomes.
• Ensure timely and accurate delivery of required documentation and account-related communications.
• Resolve customer disputes, claims, and service issues quickly and professionally.
• Monitor account performance and identify opportunities to improve service, efficiency, and customer satisfaction.
• Support and mentor less experienced Account Managers by sharing knowledge and best practices.
• Develop and implement process improvements that enhance account management and service delivery.

Skills

Account management

Logistics knowledge

Communications

Negotiation

Relationship building

Cross-functional collaboration

Analytical skills

MS Office

Education

High school diploma or GED

Tools

Logistics management systems

MS Excel

Job description

Atlas Van Lines, a division of Atlas World Group, is seeking a Senior Account Manager to lead complex client accounts, oversee project execution, and collaborate with customers, agents, and internal teams.

The role emphasizes an operational mindset, relationship-building, and driving profitability while improving service delivery across the portfolio. Atlas offers competitive benefits and growth opportunities.