Strategic Logistics Account Leader

Atlas-Van-Lines; Evansville (IN); On-site; USD 54,000 - 65,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) match

HSA & FSA options

Tuition assistance

Paid time off including vacation and H

Job summary

Atlas Logistics, a division of Atlas World Group, is seeking a Senior Account Manager to oversee complex client accounts, manage profitability, and coordinate with customers, agents, and internal teams.

The role emphasizes strong relationship-building, negotiation, and an operational mindset to improve service delivery and drive outcomes across the portfolio.

Join a team that values problem-solving, cross-functional collaboration, and career growth while delivering exceptional service and value.

Qualifications

• 5-8 years of experience in account management, logistics, supply chain, or a related field.
• Proven ability to manage complex customer accounts in a fast-paced environment.
• Excellent communication, negotiation, and relationship-building skills.
• Strong organizational skills with the ability to prioritize multiple projects and deadlines.
• Experience collaborating with cross-functional teams and external partners.

Responsibilities

• Manage the day-to-day operations, profitability, and budgeting of assigned accounts.
• Serve as the primary point of contact for customers, building strong relationships and ensuring exceptional service.
• Coordinate with agents, warehouses, internal departments, and support teams to ensure efficient and successful project execution.
• Provide accurate pricing, quotes, and service recommendations to customers and prospects.
• Negotiate rates and pricing with customers and service providers to achieve profitable outcomes.
• Ensure timely and accurate delivery of required documentation and account-related communications.
• Resolve customer disputes, claims, and service issues quickly and professionally.
• Monitor account performance and identify opportunities to improve service, efficiency, and customer satisfaction.
• Support and mentor less experienced Account Managers by sharing knowledge and best practices.
• Develop and implement process improvements that enhance account management and service delivery.

Skills

Account management

Logistics

Relationship-building

Negotiation

Communication

Cross-functional collaboration

Analytical skills

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Atlas Logistics, a division of Atlas World Group, is seeking a Senior Account Manager to oversee complex client accounts, manage profitability, and coordinate with customers, agents, and internal teams.

The role emphasizes strong relationship-building, negotiation, and an operational mindset to improve service delivery and drive outcomes across the portfolio.

Join a team that values problem-solving, cross-functional collaboration, and career growth while delivering exceptional service and value.