Senior Account Manager, Large Commercial Lines

Jobgether; United States; Hybrid; USD 77,000 - 115,000; Full time

Benefits offered by this job

Remote or hybrid work option

Medical, dental, and vision insurance

401(k) retirement plan with company‑匹

Paid time off and holidays

Life and disability insurance

Job summary

Jobgether is listing a Senior Account Manager, Large Commercial Lines in the United States. You will manage a portfolio of sophisticated middle‑market and large commercial accounts, overseeing complex programs and ensuring accurate policy administration.

You will collaborate with Risk Advisors, carriers, and internal teams, and contribute to process improvements while developing junior staff and expanding market knowledge.

Qualifications

• 5+ years of commercial lines insurance experience with middle-market and large accounts.
• Active Property & Casualty license in good standing.
• High school diploma or equivalent; bachelor’s degree preferred.
• Deep knowledge of commercial coverages, policy interpretation, and risk exposures.
• Experience managing complex accounts, renewals, and policy documentation.
• Strong underwriter understanding, carrier appetites, and market conditions.
• Independent client service capability and issue resolution skills.
• Excellent organizational skills with ability to meet deadlines.

Responsibilities

• Manage and service a portfolio of commercial accounts across diverse industries and complexity levels.
• Coordinate new business and renewal activities with support teams.
• Review policies for accuracy, identify gaps, and propose follow‑ups.
• Support carrier marketing and maintain relationships with partners.
• Prepare insurance applications, loss runs, schedules, proposals, and summaries.
• Deliver timely, professional service to clients, carriers, and stakeholders.
• Communicate proactively to coordinate needs and resolve issues.
• Identify workflow improvements to enhance service and efficiency.
• Maintain knowledge of products, carrier resources, and market trends.

Skills

Account management

Client relationships

Insurance knowledge

Communication

Collaboration

Problem solving

MS Office

Education

High school diploma or equivalent

Bachelor's degree preferred

Tools

Applied EPIC

Agency management systems

Carrier platforms

AI productivity tools

Copilot / ChatGPT

Job description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Account Manager, Large Commercial Lines based in the United States.

This is an opportunity for an experienced Property & Casualty insurance professional to manage a portfolio of sophisticated middle-market and large commercial accounts across diverse industries. You will oversee complex insurance programs, including accounts generating more than $20,000 in commissionable revenue, while delivering exceptional client service and supporting long-term retention. Working closely with Risk Advisors, carriers, and internal service teams, you will use your technical expertise to address coverage needs and ensure accurate policy administration. The role combines independent account ownership, relationship management, and collaboration in a dynamic environment. You will also contribute to process improvements and help develop less experienced team members while continuing to strengthen your insurance market knowledge.

Accountabilities

• Manage and service a portfolio of commercial insurance accounts across a variety of industries, risk profiles, and levels of complexity.
• Coordinate new business and renewal activities, leveraging shared services to support efficient and accurate account management.
• Review policies and coverage documents for accuracy, identify potential coverage gaps or concerns, and recommend appropriate follow‑up.
• Support carrier marketing activities and maintain productive relationships with insurance carrier partners.
• Prepare and maintain insurance applications, loss runs, schedules, proposals, and coverage summaries.
• Deliver timely, accurate, and professional service to clients, carriers, and internal stakeholders.
• Communicate proactively to coordinate account needs, resolve service issues, and ensure expectations are consistently met.
• Identify opportunities to improve workflows, service efficiency, and the overall client experience.
• Maintain up‑to‑date knowledge of insurance products, coverage options, carrier resources, and market trends through ongoing learning and professional development.
• Support the onboarding, development, and knowledge‑sharing of less experienced service team members.
• Ensure compliance with agency procedures, quality standards, and documentation requirements.
• Participate in training, professional development activities, agency initiatives, and cross‑functional projects.
• Use Microsoft Office, agency management systems, carrier platforms, and AI tools such as Copilot and ChatGPT to improve productivity and service delivery.
• Perform additional responsibilities and collaborate across teams to support client needs and broader business objectives.

Requirements

• At least 5 years of commercial lines insurance experience, with a strong focus on middle‑market and large commercial accounts.
• Active Property & Casualty insurance license in good standing.
• High school diploma or equivalent required; bachelor's degree preferred.
• Deep knowledge of commercial insurance coverages, policy interpretation, and business risk exposures.
• Proven experience managing complex commercial accounts, renewals, and policy documentation.
• Strong understanding of underwriting practices, carrier appetites, and current insurance market conditions.
• Ability to independently manage client service needs and resolve routine to moderately complex issues.
• Excellent organizational, prioritization, and attention‑to‑detail skills, with the ability to manage competing deadlines in a high‑pressure environment.
• Strong analytical and problem‑solving capabilities.
• Professional written and verbal communication skills, with the ability to build trusted relationships with clients, carriers, and colleagues.
• Collaborative approach and ability to support the development of newer team members.
• Proficiency with Microsoft Office, agency management systems, and carrier platforms; experience with Applied EPIC is preferred.
• Familiarity with AI productivity tools and the ability to use them effectively in day‑to‑day work.
• Self‑motivated, adaptable, resilient, and committed to continuous learning and service excellence.
• Must be authorized to work full‑time in the United States without employer sponsorship.

Benefits

• Estimated annual base salary range of $76,600–$115,000, depending on experience, skills, training, location, certifications, and education.
• Flexible work arrangement, with the option to work fully remotely from an approved location or follow a hybrid schedule.
• Hybrid option based around approximately three days per week onsite in Glastonbury, Connecticut, with remote flexibility subject to manager approval.
• Medical, dental, and vision insurance.
• 401(k) retirement plan with company matching.
• Paid time off and paid holidays.
• Company‑paid life and disability insurance.
• Employee Assistance Program.
• Health navigation and care advocacy services.
• Hospital indemnity and critical illness coverage.
• Insurance licensing and continuing education reimbursement.
• Additional employer‑sponsored benefits and professional development opportunities.

How Jobgether Works

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role’s core requirements. Our system identifies the top‑fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

Why Apply Through Jobgether?

We appreciate your interest and wish you the best!

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre‑contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.