Senior Manager, PMO (P&C Insurance)

Jobgether; United States; Hybrid; USD 140,000 - 175,000; Full time

Benefits offered by this job

Health Insurance

HSA

401(k) with company matching

Paid holidays

Remote work support

Employee ownership

Job summary

Jobgether is seeking a Senior Manager, PMO (P&C Insurance) based in the United States. You will lead insurance program development, drive cross-functional initiatives, and guide policy administration systems to support underwriting and issuance workflows.

You will coordinate with IT, accounting, and operations to deliver secure, scalable solutions while managing distributed teams and complex programs across the policy lifecycle.

Qualifications

• Bachelor's degree required.
• 8+ years in commercial lines underwriting or insurance operations.
• 5+ years of project management experience.
• 5+ years configuring and updating insurance policy administration systems.
• Strong understanding of commercial P&C workflows and policy administration.

Responsibilities

• Lead insurance program concepts from inception to launch with cross-functional teams.
• Manage programs spanning multiple units, track milestones and report progress to leadership.
• Document system requirements and map workflows with IT and business stakeholders.
• Configure and enhance policy administration systems supporting rating, quoting, and issuance.
• Troubleshoot system issues and coordinate upgrades for reliability and efficiency.
• Ensure data integrity, security, and compliance across platforms.
• Collaborate with underwriters to develop workflows for existing and new programs.
• Coordinate integration of acquired businesses into the platform.
• Lead onshore and offshore support resources with clear procedures.

Skills

Project management

Insurance operations

Underwriting

Data integrity

Security compliance

Leadership

Communication

Analytical thinking

Problem solving

Cross-functional collaboration

Education

Bachelor's degree

Tools

Visio

Figma

Excel

Job description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Manager, PMO (P&C Insurance) based in the United States.

The Senior Manager, PMO will lead strategic insurance program initiatives, technology enhancements, and cross-functional integration projects within a growing, technology-driven commercial insurance environment. This role combines project management expertise with deep knowledge of property and casualty (P&C) insurance operations and policy administration systems. You will oversee new insurance program development, optimize rate, quote, bind, and issuance workflows, and support the integration of acquired businesses into a unified platform. Working closely with underwriting, IT, accounting, and operational teams, you will translate business requirements into efficient, secure, and scalable solutions. You will also lead distributed support resources and improve processes across the entire policy lifecycle. This is an opportunity to drive operational excellence, support business expansion, and shape the systems and workflows behind innovative insurance distribution.

Accountabilities

• Insurance Program Development: Lead new insurance program concepts from inception to launch, defining requirements, developing project plans, coordinating stakeholders, and overseeing cross-functional implementation.
• Project and Program Management: Manage initiatives spanning multiple business units, track milestones and deliverables, communicate project status, and provide regular updates to business leadership.
• Business Requirements and Systems Design: Collaborate with IT teams and business stakeholders to document detailed system requirements, map workflows, and recommend efficient solutions aligned with insurance industry standards.
• Policy Administration Systems: Configure, maintain, and enhance insurance information systems supporting rating, quoting, binding, policy issuance, and ongoing policy administration.
• System Performance and Support: Troubleshoot system issues, support users, coordinate upgrades and modifications, and improve system reliability, usability, and operational efficiency.
• Data Integrity, Security, and Compliance: Maintain accurate data and secure system configurations, conduct regular system audits and assessments, identify vulnerabilities, and implement appropriate safeguards in line with applicable regulatory requirements.
• Underwriting and Program Collaboration: Partner with Program Managers and underwriters to develop and maintain systems and workflows for existing and prospective insurance programs.
• Mergers and Acquisitions Integration: Coordinate the transition of programs from acquired businesses, working with technical and underwriting teams to integrate operations and systems into the broader platform.
• Distributed Support Team Leadership: Manage onshore and offshore support resources, establish clear procedures, and ensure consistent execution across pre-bind and post-bind activities.
• Policy and Invoice Validation: Oversee endorsement processing, policy and invoice validation, and the completeness of audit documentation.
• Financial Operations Coordination: Collaborate with Accounting on premium finance and accounts payable processes to support accurate and efficient transaction handling.
• Reporting and Automation: Oversee bordereau delivery and automation, coordinate inspections, and manage surplus lines filing processes in partnership with external vendors.
• Workflow Optimization: Use process mapping and continuous improvement techniques to identify inefficiencies, strengthen controls, and improve operational performance.
• Team Development: Guide team members, coordinate resources, and promote accountability and collaboration across project and operational teams.

Requirements

• A bachelor's degree.
• At least 8 years of hands-on experience in commercial lines underwriting or insurance operations.
• At least 5 years of project management experience.
• At least 5 years of experience configuring and updating insurance policy administration systems. Experience with MGA systems is preferred but not required.
• Strong understanding of commercial property and casualty insurance workflows, including underwriting, policy administration, and program operations.
• Expertise in information systems design, implementation, security, troubleshooting, and ongoing maintenance within the insurance industry.
• Proficiency in Microsoft Office, particularly Excel.
• Experience using workflow mapping and visualization tools such as Visio or Figma.
• Demonstrated ability to lead teams effectively, including distributed or offshore resources.
• Strong project planning, organizational, and multitasking skills, with the ability to manage competing priorities and deliver results.
• An entrepreneurial mindset, with the initiative to independently identify problems, develop solutions, and drive projects forward.
• Excellent communication and collaboration skills, including the ability to work effectively across IT, underwriting, accounting, and other business functions.
• Strong analytical and problem-solving abilities, with a focus on process efficiency, data integrity, and operational controls.
• Preferred qualification: Project Management Professional (PMP) certification.
• Work authorization: Must be legally authorized to work in the United States.

Benefits

• Annual base salary: $140,365–$175,456 USD, depending on skills, qualifications, experience, education, and location.
• Bonus compensation: Additional bonus pay; details are provided during the recruitment process.
• Employee ownership program: Eligible employees can share in the financial rewards associated with business growth.
• Health insurance: Comprehensive medical, dental, and vision coverage.
• Health Savings Account (HSA): Includes a company contribution.
• Life and AD&D insurance: Coverage for eligible employees.
• Disability coverage: Short-term disability insurance.
• Voluntary insurance options: Supplemental accident, critical illness, and hospital insurance.
• Retirement savings: 401(k) plan with company matching contributions.
• Flexible time off: Access to various time-off programs.
• Paid holidays: 11 company-paid holidays.
• Remote work support: Work-from-home reimbursement for eligible remote or hybrid roles.
• Professional development: Opportunities to develop skills and advance professionally.
• Employee referral rewards: Owner Referral Program.
• Financial assistance: Access to an emergency financial assistance program.
• Financial wellness: Addition Wealth financial wellness program.
• Employee assistance: Confidential Employee Assistance Program.
• Employee discounts: Access to eligible discount programs.
• Collaborative culture: An environment focused on innovation, teamwork, professional growth, and long-term business success.

How Jobgether Works

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Data Privacy Notice

By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.