General Liability Claim Supervisor

Jobgether; United States; Remote; USD 90,000 - 100,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) plan

ESOP

Paid time off

Holidays

Job summary

Jobgether in the United States seeks a General Liability Claim Supervisor to oversee investigation, evaluation, and resolution of multi-line claims, with focus on General Liability and Auto. This remote‑reporting role combines hands-on claims management with team leadership to drive quality, reserves, settlements, and vendor coordination.

You will supervise claims staff, guide complex and litigated cases, support professional development, and maintain strong client partnerships.

Qualifications

• 8+ years of multi-line claims experience, including Auto and General Liability.
• 3+ years of supervisory experience preferred.
• Bachelor's degree preferred.
• Strong knowledge of claims handling processes and procedures.
• Excellent written and verbal communication with stakeholders.
• Strong analytical, investigative, negotiation skills.
• Ability to meet performance goals with accuracy and quality.

Responsibilities

• Review, assign, and supervise multi-line claim activities to ensure compliance with standards and laws.
• Investigate, evaluate, negotiate, and adjust General Liability, Auto, and other multi-line claims.
• Establish and oversee claim reserves within authorized limits.
• Review expenses and invoices for reasonableness and relevance to claims.
• Negotiate disputed bills and settlements; authorize payments within limits.
• Support staff and supervise external service providers.
• Direct handling of complex and litigated claims; guide investigation strategies.
• Provide guidance, training, and development for the claims team.
• Maintain accurate diary and documentation in the claims system.
• Maintain strong client relationships through responsive communication.

Skills

General Liability experience

Auto claims

Supervisory experience

Communication skills

Analytical skills

Negotiation skills

Claims handling knowledge

Microsoft Office

Independent work

Education

Bachelor's degree preferred

Tools

Microsoft Office

Claims management software

Job description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a General Liability Claim Supervisor based in the United States.

As a General Liability Claim Supervisor, you will oversee the investigation, evaluation, and resolution of multi-line insurance claims, with a particular focus on General Liability and Auto. You will ensure that claims are handled accurately, efficiently, and in accordance with applicable regulations, client requirements, and established quality standards. Combining hands‑on claims management with team supervision, you will guide claim professionals, support complex and litigated cases, and strengthen overall service delivery. You will also manage reserves, settlements, vendor relationships, and payment decisions while maintaining strong client partnerships. This remote‑reporting opportunity offers the chance to contribute to a collaborative, employee‑owned environment with opportunities for professional development and career advancement.

Accountabilities

• Review, assign, and supervise multi-line claim activities to ensure compliance with corporate claim standards, client-specific handling instructions, and applicable laws.
• Investigate, evaluate, negotiate, and adjust assigned General Liability, Auto, and other multi-line claims in accordance with established procedures.
• Establish and oversee claim reserves for designated files, ensuring they remain within authorized reserve limits.
• Review medical expenses, legal fees, damage estimates, and other invoices to assess their reasonableness and relevance to claims.
• Negotiate disputed bills and invoices to reach appropriate resolutions.
• Authorize and process claim payments in accordance with established procedures, industry standards, and payment authority limits.
• Negotiate claim settlements in compliance with applicable state laws, corporate standards, and client-specific instructions.
• Support claim staff in selecting, referring, and supervising external service providers, including legal counsel, surveillance specialists, and case management vendors.
• Direct the handling of complex and litigated claims, ensuring appropriate investigation strategies and resolution approaches.
• Provide guidance, training, and professional development support to claims team members.
• Maintain an accurate personal diary and ensure claim activity is properly documented in the claims management system.
• Oversee all multi-line claim activity for assigned accounts, ensuring consistent service quality and compliance.
• Maintain strong relationships with internal and external clients through responsive communication, proactive follow-up, and dependable execution.

Requirements

• At least 8 years of multi-line claims experience, including:
  • Auto claims.
  • General Liability claims.
• At least 3 years of supervisory experience preferred.
• Bachelor's degree preferred.
• Strong knowledge of claims handling responsibilities and procedures across relevant claim levels.
• Excellent written and verbal communication skills, with the ability to interact effectively with internal and external stakeholders.
• Strong analytical, investigation, evaluation, and negotiation skills.
• Ability to establish and achieve performance goals while maintaining accuracy and quality.
• Excellent organizational skills, attention to detail, and the ability to coordinate and prioritize multiple responsibilities.
• Ability to work independently, demonstrate initiative, and adapt to a constantly changing environment.
• Sound professional judgment, discretion, and commitment to confidentiality.
• Strong customer service orientation and responsiveness to client needs.
• Proficiency in Microsoft Office applications.
• Adjuster license may be required depending on the applicable jurisdiction.
• AIC, CPCU, or ARM certification preferred.
• Spanish bilingual proficiency is highly valued but not required.
• Reliable attendance and availability during established client service hours.

Benefits

• Annual salary range of $90,000–$100,000.
• Potential eligibility for bonuses or additional compensation.
• Four weeks of paid time off during the first year, accrued throughout the year in accordance with company policy.
• 10 paid holidays during the first year.
• Comprehensive medical, dental, and vision insurance.
• Life and disability insurance.
• 401(k) retirement plan.
• Employee Stock Ownership Plan (ESOP).
• Internal training and professional development opportunities.
• Opportunities for career advancement and progression into management.
• Supportive, collaborative, team-oriented work environment.
• Employee ownership culture that encourages accountability, transparency, and shared success.

How Jobgether Works

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice:

By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.