Senior Account Manager - Fine Art Logistics - Full-Time

The Staff Pad; Miami (FL); On-site; USD 120,000 - 170,000; Full time

Job summary

The Staff Pad in Miami, FL is seeking a Senior Account Manager to act as a strategic leader and trusted advisor for high-value clients, guiding complex logistics projects while driving account growth.

You will mentor junior team members, expand strategic accounts, and contribute to growth strategies in a fast-paced, client-centric environment.

Qualifications

• Bachelor’s degree or equivalent professional experience.
• 7–10+ years of account management experience in fine art logistics, auction houses, luxury services, or related industries.
• Proven track record managing complex, high-value client accounts and revenue portfolios.
• Strong commercial acumen with ability to drive growth, profitability, and retention.
• Knowledge of logistics operations, import/export compliance, and pricing strategies.
• Excellent leadership, communication, presentation, and negotiation skills.
• Experience mentoring or coaching junior team members.

Responsibilities

• Serve as the senior point of contact for key client accounts, build long-term partnerships, identify growth opportunities, and lead client meetings, presentations, and reviews.
• Manage and grow strategic accounts by driving revenue and profitability, cross-sell, support new business development, and influence pricing strategies.
• Oversee complex domestic and international logistics projects, ensure on-time and on-budget delivery, resolve issues, and coordinate cross-functional teams.
• Manage account financials through quoting, billing, cost control, margin optimization, forecasting, reporting, and revenue target achievement.
• Ensure compliance with CITES, NOAA, U.S. Fish & Wildlife, and related shipping regulations while managing risk.
• Mentor and support Account Managers and junior staff, share best practices, resolve issues, and foster teamwork.
• Partner with senior leadership and global offices to manage key accounts, supporting strategic initiatives and service improvements.
• Champion service standards, analyze client feedback, lead post-project reviews, and drive continuous improvement.
• Comply with company policies and Health & Safety regulations while acting professionally.

Skills

Account management

Leadership

Communication

Negotiation

Mentoring

Pricing strategy

Microsoft Office

HubSpot

Moveware

Education

Bachelor’s degree or equivalent professional experience

Tools

HubSpot

Moveware

Job description

Miami, United States | Posted on 07/29/2026

The Staff Pad is proud to partner with a globalleader in fine art logistics, and we are looking to hire an experienced SeniorAccount Manager who will serve as a strategic leader and trusted advisor tohigh-value clients, overseeing complex logistics projects while driving accountgrowth and profitability at their Miami, FL location.

This role combines senior-level client relationshipmanagement, commercial leadership, and operational oversight. You will play akey role in expanding strategic accounts, mentoring junior team members, andcontributing to broader business initiatives and growth strategies.

This position is ideal for a highly experienced,results-driven professional who thrives in a fast-paced, client-centricenvironment and excels at managing sophisticated client needs while deliveringexceptional service and business outcomes.

What You’ll Do:

• Serve as the senior point of contactfor key client accounts, build long-term partnerships, understand clientobjectives, identify growth opportunities, and lead client meetings,presentations, and business reviews
  
• Manage and grow strategic accounts bydriving revenue and profitability, identify cross-selling and upsellingopportunities, support new business development, and contribute to pricingstrategies and market positioning
  
• Oversee complex domestic andinternational logistics projects, ensure on-time and on-budget delivery,resolve operational issues, and coordinate cross-functional teams to maintainservice excellence
  
• Manage account financials throughquoting, billing, cost control, margin optimization, profitability analysis,forecasting, reporting, and revenue target achievement
  
• Ensure compliance with CITES, NOAA,U.S. Fish & Wildlife, expertise in international shipping regulations,legal, insurance, and company standards while managing operational risk
  
• Mentor and support Account Managersand junior staff, share best practices, provide guidance on complex accounts,resolve issues, and foster a collaborative, high-performing team
  
• Partner with senior leadership andglobal offices to manage key accounts, support strategic initiatives, improveprocesses, and ensure consistent service delivery
  
• Champion service standards, analyzeclient feedback, lead post-project reviews, and implement continuousimprovements to enhance operational efficiency and innovation
  
• Complywith company policies, procedures, and Health & Safety regulations whileacting in the organization's best interests and representing the companyprofessionally
  

What We Are Looking For

Education, Experience and Skills

• Bachelor’s degree or equivalentprofessional experience
  
• 7–10+ years of account managementexperience within fine art logistics, auction houses, design, luxuryservices, or a related industry
  
• Demonstrated success managingcomplex, high-value client accounts and revenue-generating portfolios
  
• Strong commercial acumen with aproven ability to drive account growth, profitability, and clientretention
  
• In-depth knowledge of logisticsoperations, import/export compliance, and pricing strategies
  
• Excellent leadership,communication, presentation, and negotiation skills
  
• Experience mentoring, coaching, orsupporting junior team members
  
• Proficiencyin Microsoft Office Suite; experience with HubSpot and Moveware is a plus(training provided)
  

Why Join This Opportunity?

• Work with a globally recognizedleader in fine art logistics
• Partner with prestigious,high-value clients
• Play a strategic role in businessgrowth and client success
• Collaborative, high-performanceenvironment with strong leadership support