Senior Account Manager — Enterprise Growth & Client Relations

The Solutions Group Llc; Canton Charter Township (MI); On-site; USD 85,000 - 110,000; Full time

Job summary

Company Confidential in Michigan is seeking a Senior Account Manager to own and grow a portfolio of key B2B and institutional accounts. You’ll be the primary relationship owner for top customers, responsible for retention, growth, and delivering a best-in-class experience.

This role emphasizes relationship-driven sales, strong commercial instincts, and solving client problems beyond pipeline management. You will negotiate contracts, develop account plans, and collaborate with leadership to

Qualifications

• 5+ years of experience in account management, B2B sales, or related relationship-management role.
• Proven track record of managing and growing a book of business, ideally with institutional or enterprise clients.
• Excellent communication, negotiation, and relationship-building skills.
• Comfortable working with CRM tools (HubSpot or similar) to manage pipeline and reporting.
• Strong organizational skills and ability to manage multiple accounts and priorities.

Responsibilities

• Manage and grow a portfolio of key institutional and commercial accounts, serving as their main point of contact.
• Develop account plans and identify upsell/cross-sell opportunities within existing accounts.
• Negotiate contracts, pricing, and terms with institutional and commercial buyers.
• Partner with sales leadership to forecast account performance and report on portfolio health.
• Resolve escalated customer issues quickly and effectively, coordinating across internal teams.
• Represent the company at industry conferences and trade events.
• Mentor junior account or sales team members and help refine account management processes.
• Stay current on industry and market trends to better serve accounts.

Skills

relationship management

account management

communication

negotiation

CRM tools

Education

Bachelor's degree preferred

Tools

HubSpot

Job description

Company Confidential in Michigan is seeking a Senior Account Manager to own and grow a portfolio of key B2B and institutional accounts. You’ll be the primary relationship owner for top customers, responsible for retention, growth, and delivering a best-in-class experience.

This role emphasizes relationship-driven sales, strong commercial instincts, and solving client problems beyond pipeline management. You will negotiate contracts, develop account plans, and collaborate with leadership to